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Oystercopy
09-10-2020, 07:33 AM
OK, so when I got to the customer today, the machine was locked out in C-3201 code. I rebooted the machine and did a Trouble Reset, but right after initialization, the machine locked up again with the 3201 code.

Strangely, after I left, the customer called me back several hours later and told me that the machine just "started working again" and spit out a few pages, then went right back into code. I'm sure that it was just rebooting itself, but WHY??

Any help appreciated!
OC

tsbservice
09-10-2020, 08:12 AM
I would start with unplug/plug in connector between Fusing motor and MFPB.

Bix
09-10-2020, 09:20 AM
If you can help, there is a load check to check the status of the M3 engine.
Check code: 45
Multi code: 1, 2, 3, 4, 5

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