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antone
10-06-2020, 07:40 PM
replenish paper message ...only 400 copies..everything looks great!

Sent from my SM-N950U using Tapatalk

tsbservice
10-06-2020, 08:31 PM
replenish paper message ...only 400 copies..everything looks great!

Sent from my SM-N950U using Tapatalk

What Konica tech support said? This is basically new unit.
Intermittently or you've seen it?

antone
10-06-2020, 08:38 PM
not intermittently..no help from konica at all. i notice on paper tray does rise up when
inserted.plate should come up

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Bix
10-07-2020, 07:44 AM
There is a sensor hanging over the paper tray. Sometimes, by reinserting the tray, someone is able to break it. If so, it should be replaced.

tsbservice
10-07-2020, 08:15 AM
There is a sensor hanging over the paper tray. Sometimes, by reinserting the tray, someone is able to break it. If so, it should be replaced.
Agree check MEDIA PRESENT SENSOR (PS12) under [State Confirmation] -> [Sensor Check] for proper operations.

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