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lucycopy
10-13-2020, 02:18 PM
A customer tells me they have the error c-d38b
exists? in konica minolta 224

I did not find anything in the service manuals
does anyone know what it refers to?

rrrohan
10-13-2020, 02:29 PM
Customers miss quote errors all the time. I couldn't find any info neither.

Sent from my Pixel 4 XL using Tapatalk

Bix
10-13-2020, 02:30 PM
Hi, I can't find any matching code. Are you sure this is correct?
Maybe CFD38 or CFD3B. If the answer is yes, then it could be the Dual Scan or UK-209 card connections if installed.

lucycopy
10-13-2020, 02:59 PM
Hi, I can't find any matching code. Are you sure this is correct?
Maybe CFD38 or CFD3B. If the answer is yes, then it could be the Dual Scan or UK-209 card connections if installed.



it looks like it's just c -D38B

and the copier restarts by disconnecting and reconnecting the power

it seems to be losing some data

tulintron
10-13-2020, 03:44 PM
Errors with the initial D are related to the HDD, MFPB or other board.
C-Dxxx
I suggest turning off the HDD and watching the changes. Maybe change the SSd.


But always do one at a time.

tsbservice
10-13-2020, 03:55 PM
Errors with the initial D are related to the HDD, MFPB or other board.
C-Dxxx
I suggest turning off the HDD and watching the changes. Maybe change the SSd.


But always do one at a time.

Agree.

CD3##
Nonvolatile data error.

zoool
10-14-2020, 05:25 PM
this is mena trouble with NVRAM module. change SSD board on new or working used. change and write firmware.. thats all

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