Upside down on duplex

[positiveg]

C454e
No matter what settings we change now we get the second size for regular prints or booklets coming out upside down
Whether we choose long edge or short edge still the same isse.
It never used to happen now it's just happening
Any assistance?
thanks

[blackcat4866]

I'm going to guess that somebody changed the default along the way. =^..^=

[positiveg]

I'm going to guess that somebody changed the default along the way. =^..^=
But how though?

[bsm2]

To use the booklet setting document must be created as single pages.
The booklet setting will arrange them in the correct order.

If you create it as a booklet the booklet setting will screw it it up.

[Synthohol]

sounds like calendar type duplex instead of book type.
or rotate 180° setting?

[Phil B.]

be nice if you posted settings for this problem... driver and machine settings

[BillyCarpenter]

To use the booklet setting document must be created as single pages.
The booklet setting will arrange them in the correct order.

If you create it as a booklet the booklet setting will screw it it up.

I'm gonna second this.

[qbert69]

ALWAYS LET THE MACHINE/DRIVER COMBO PAGINATE FOR YOU!!! You CANNOT design a double page spread and expect it to work correctly!!![emoji57]

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[positiveg]

Ok I'm printing a simple two page document from PDF.
when it flips it comes out upside down,
If i choose flip on long side or flip on short side from the PDF print dialog box it still comes out the same way.
Same thing happen if we're funning a booklet, (even single pages, as we usually have them single pages then use the booklet setting options and when it flips you'll have like back inside on the front inside and stuff like that.

On the C75 using the Fiery we know if we're printing from PDF we choose top bottom, and top top if we're printing from Word, Publisher, InDesign etc.

[BillyCarpenter]

Ok I'm printing a simple two page document from PDF.
when it flips it comes out upside down,
If i choose flip on long side or flip on short side from the PDF print dialog box it still comes out the same way.
Same thing happen if we're funning a booklet, (even single pages, as we usually have them single pages then use the booklet setting options and when it flips you'll have like back inside on the front inside and stuff like that.

On the C75 using the Fiery we know if we're printing from PDF we choose top bottom, and top top if we're printing from Word, Publisher, InDesign etc.


Is the driver or the machine controlling the process?

[positiveg]

Is the driver or the machine controlling the process?
yes it is

[bsm2]

Load the pcl6 driver make the setting change in the properties page Not in the PDF dialog box

If it still screwed up print pages as PDF and save than print them using the printer dialog box

[positiveg]

Load the pcl6 driver make the setting change in the properties page Not in the PDF dialog box

If it still screwed up print pages as PDF and save than print them using the printer dialog box

thanks yeah I'll try the PCL 6 version
Because now I'm thinking of it I think it started happening after we did some reinstalls after we had a power outage and our servers routers everything got messed up.
So I'll give that a shot and let you guys know thanks much.

[rrrohan]

lots of customers try to set booklet setting both in driver then in adobe as well and wonder why it comes out wacky

[positiveg]

lots of customers try to set booklet setting both in driver then in adobe as well and wonder why it comes out wackyI've only really only done it one way from Adobe cause we are aware when yiu do so from inside the pro Tet you get2 up or so on a page and still folded.
As someone pointed out that we might need to change the driver that's installed to get this weking good again.


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[korthr5]

Hello

The problem is the option Short Edge or Long Edge.

You need to choose the rigth one.

Regards

[allan]

Hello

The problem is the option Short Edge or Long Edge.

You need to choose the rigth one.

Regards

Please read the posts in the thread before answering.

[Synthohol]

LOL, I guess it was tl;dr!!

[allan]

LOL, I guess it was tl;dr!!


TLDR (or TL;DR) is a common internet acronym for “Too Long; Didn't Read.”


Did not know.:confused:

[Synthohol]

https://i.kym-cdn.com/photos/images/original/000/620/434/f9e.gif

:)

[mearmi]

thanks yeah I'll try the PCL 6 version
Because now I'm thinking of it I think it started happening after we did some reinstalls after we had a power outage and our servers routers everything got messed up.
So I'll give that a shot and let you guys know thanks much.


Had this issue with one of my client. Downgrade the Acrobat Reader and Try.

[allan]

Do you have more than 1 PC printing to it and all doing the same?
So you are using a print server?

Set the driver up p2p between 1 PC and the printer and check if that works.

[byronf]

Hi Guys,

In the driver layout tab change binding position from auto to left bind and let us know.

47074

[positiveg]

Had this issue with one of my client. Downgrade the Acrobat Reader and Try.All things to try.
Will let yoy guys know.

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[positiveg]

Do you have more than 1 PC printing to it and all doing the same?
So you are using a print server?

Set the driver up p2p between 1 PC and the printer and check if that works.More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
Dint know if that matters.

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[allan]

More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
Dint know if that matters.

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554 is correct for the range. Same driver.

[blackcat4866]

More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
Dint know if that matters.

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It only matters if you're trying to use Private Print or Job Accounting. The encryption password for each of the models is different. Otherwise it should work. =^..^=

[nassor]

Try to print from Microsoft word documents, if it will be OK uninstall your adobe program than install new one
Good luck

[positiveg]

Try to print from Microsoft word documents, if it will be OK uninstall your adobe program than install new one
Good luckYep even from Word. I think we kind of figured it out. Might be the settings of paper in the tray.
Whether it's SEF, or LEF
And that was no matter how we changed it but last evening I tried it and it worked out from Adobe



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[emujo2]

Any chance you have "letterhead" selected for any of the trays?