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positiveg
11-11-2020, 03:53 PM
Good day
I'm attaching a photo of prints we are now getting from our printer.
Don't understand but the images are not fusing no matter what setting thickness of paper we use
and we are also getting like a double line around the images
please see
4728547286

bsm2
11-11-2020, 04:14 PM
What's the paper type?

timelmrep05
11-11-2020, 04:21 PM
I would start with cleaning the image density sensor .. Remove the transfer belt and clean the sensor .. Had this issue at a customers .. the sensor was filthy so would set the density correctly and added too much toner to the pages and would fuse correctly .

positiveg
11-11-2020, 05:19 PM
What's the paper type?
32lb stock

positiveg
11-11-2020, 05:24 PM
I would start with cleaning the image density sensor .. Remove the transfer belt and clean the sensor .. Had this issue at a customers .. the sensor was filthy so would set the density correctly and added too much toner to the pages and would fuse correctly .

Ok will try that and let you know.

bsm2
11-11-2020, 05:27 PM
what does do with plain paper

positiveg
11-11-2020, 05:33 PM
what does do with plain paper

the exact same thing
it like plain regular paper and that's what we get
so it's not even like coated or cover stock paper.

bsm2
11-11-2020, 05:35 PM
How many copies on the fuser and what does it look like.

did you stop the paper before the fuser is the image blurred?

positiveg
11-11-2020, 05:54 PM
How many copies on the fuser and what does it look like.

did you stop the paper before the fuser is the image blurred?

Fuser has less than 25k copies, I 'll have to stop the print before fusing to check if it's blurry.

blackcat4866
11-11-2020, 06:20 PM
This isn't a fusing issue, it's color registration. You need to do stabilization and gradation.

And if you mean 32#BOND or 116gsm, you'll want to use Thick1 media type for proper fusing. But just to be very clear, this is not a fusing issue, it's a color registration issue.
=^..^=

positiveg
11-11-2020, 07:00 PM
This isn't a fusing issue, it's color registration. You need to do stabilization and gradation.

And if you mean 32#BOND or 116gsm, you'll want to use Thick1 media type for proper fusing. But just to be very clear, this is not a fusing issue, it's a color registration issue.
=^..^=
yes we use thick 1
same issue
ok Registration
and how di i fix that?

copytechman
11-11-2020, 07:21 PM
If it definitively is not fusing are you using OEM toner?... I ran into that intermittently with a C258. Found out it had aftermarket toner in it...

Good times.

A.

BillyCarpenter
11-11-2020, 07:27 PM
yes we use thick 1
same issue
ok Registration
and how di i fix that?



Do you have a manual for this machine?

positiveg
11-11-2020, 07:33 PM
Do you have a manual for this machine?Yes. Bought one thanks

Sent from my SM-G955F using Tapatalk

blackcat4866
11-11-2020, 08:40 PM
Ok, now you can begin to read the manual. You should start at the part about stabilization and gradation. =^..^=

Synaux
11-13-2020, 04:50 AM
The title says "C454e Printing not fusing and with shadows" when I think "not fusing" I think the toner is not adhering to the substrate. I did not see this very well in the photos...is that what is happening?

If so:
Why was the fuser recently replaced (I assume recently at a mere 25k).
What is the meter count of the machine?
What is the temp recorded in Service Mode for the fuser?

Lots more to say but respond to the other comments first as well...as they are tackling the other issue.

Also what is with the second picture--did you Saran wrap the print prior to photographing? First photo is not entirely helpful either. Please post top-down pictures or scans :)

positiveg
11-13-2020, 10:53 PM
Ok will work on then and then let you guys know. Tomorrow will work on the requested infom
As for the fusing it's more like the edge of the paper there print is not as clear, strong, evident as the rest of the printed piece

Sent from my SM-G955F using Tapatalk

positiveg
11-15-2020, 01:58 AM
Thanks all did a gradation/ image stabilisation. Found an awesome vid on youtube.
Fixed the problem almost instantly. Still would probably run another set tomorrow again because on the video the tech did it three time, but with customers coming in the shop. I was only able to really get it done twice
But it improved i can still see a bit lighter print at top left where the green (what I'm printing) is lighter than that to the bottom
I'll get some pics for you guys to take a look, as I go back in the shop tomorrow with my tech to work on the Xerox C75. I'm just summing it up to 2020, lol

Seriously thanks this site is wicked with the assistance that comes through

positiveg
11-15-2020, 02:00 AM
Ok, now you can begin to read the manual. You should start at the part about stabilization and gradation. =^..^=

I went to look for manual but it was downloaded on a hard drive that went bad and I didn't upload it to my cloud drive
I did contact the persons asking for another live link to re-download but they didn't respond, so I found a video online.

Thanks again man

blackcat4866
11-15-2020, 02:10 AM
I'm glad that you got it figured out. =^..^=

positiveg
11-17-2020, 01:48 PM
Yes it did thanks much

Sent from my SM-G955F using Tapatalk

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