Ineo 458e freezes when turned on

[pinspin]

The copier, when turned on, goes through most of the loading stages and at the end freezes for 5-10 minutes. Then it spontaneously continues downloading and works as usual. We performed a firmware update , changed the Main Board, EMMC, HDD, the fuser - it didn't help. We will be grateful for any help. Thanks

[tsbservice]

Are some options installed? Or external memory? Remove any if installed PLUS dual scan DF board and try without it.

[Max]

Sounds like its waiting for something to come to a ready state. Then times out and carries on. Any 3rd party hardware/software, licence for something? Refit every connector at the back and disconnect every option.

[tsbservice]

Sounds like its waiting for something to come to a ready state. Then times out and carries on. Any 3rd party hardware/software, licence for something? Refit every connector at the back and disconnect every option.

Good idea. Bizhub Marketplace may acting up.

[pinspin]

It was Dual Scan Image Processing board (DSIPB) .
Thank you very much for the help

[copier tech]

It was Dual Scan Image Processing board (DSIPB) .
Thank you very much for the help

Thank you for the update.