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Kent
01-01-2021, 05:48 PM
random C 9401 codes, it may go days w/o erroring did update firmware, it probaly exhibits itself more as an internal error,, thinking lamp first, otherwise things could be expensive

blackcat4866
01-01-2021, 06:21 PM
I've had success on the 808 and 658e with replacing the CCDB. They are the same CCDB for both.

This was a common error on the 284e, 554e, and 754e, also solved by the CCDB. =^..^=

tsbservice
01-01-2021, 07:11 PM
I've had success on the 808 and 658e with replacing the CCDB. They are the same CCDB for both.

This was a common error on the 284e, 554e, and 754e, also solved by the CCDB. =^..^=
Only can add that on 754e I replaced CCDB KM have new preventive FW to cope with that error.

Max
01-02-2021, 03:21 PM
Firmware can fix if it hasn't gone too far. But sound like it too late.

Bix
01-05-2021, 09:02 AM
For curiosity. What is causing the problem? Overheating? I would like to understand what they did in the firmware to fix this problem

tsbservice
01-05-2021, 10:00 AM
For curiosity. What is causing the problem? Overheating? I would like to understand what they did in the firmware to fix this problem
Bix search CSES for TNEU1500266EN

Max
01-05-2021, 05:42 PM
Its a voltage issue. Too much to be exact. New fw drops it down quite a bit. But if its gone its gone.

B0265
01-05-2021, 10:21 PM
Firmware can fix if it hasn't gone too far. But sound like it too late.
From what fw version is this fix introduced?
Have a similar problem on a C458

Max
01-06-2021, 06:32 AM
Just had a look again on tech bulletin and the fw fix is for the 654e not the 658. Updating fw wouldn't hurt but sounds like ccd is gone.

emujo2
01-07-2021, 04:41 PM
We had one that after replacing everything related to the code it turned out to be too much light from a nearby window letting in direct sunlight.. Go figure..E

tsbservice
01-07-2021, 08:16 PM
We had one that after replacing everything related to the code it turned out to be too much light from a nearby window letting in direct sunlight.. Go figure..E

Lucky me...if I had it this one will kick my bottom for sure. How evil!

BillyCarpenter
01-07-2021, 08:18 PM
Lucky me...if I had it this one will kick my bottom for sure. How evil!


I've run into this problem a couple of times. The first time kicked my ass. Also, used to have problems with desktop copier not being level causing void area on one side of the page.

tulintron
08-20-2021, 06:23 PM
This week I updated a C258 and a C658 with the G00-E1 version which gives me the Portuguese language here in Brazil.


After update, both printers gave me C-9401

tulintron
08-20-2021, 10:15 PM
The only FW that saved me was the G00-W4.


They came back and work well

blackcat4866
08-20-2021, 11:02 PM
We've got a couple of bizhub 808's that are printing 250K a month and scanning 500K or more per month. The codes will start at 1.5M scans and become more and more frequent. They automatically reset, so most of the time the enduser doesn't know they are occurring. When it gets to twice/three times a day I'll replace the CCDB and it goes away. These huge scanning volumes kill a CCD quick. =^..^=

tsbservice
08-20-2021, 11:21 PM
We've got a couple of bizhub 808's that are printing 250K a month and scanning 500K or more per month. The codes will start at 1.5M scans and become more and more frequent. They automatically reset, so most of the time the enduser doesn't know they are occurring. When it gets to twice/three times a day I'll replace the CCDB and it goes away. These huge scanning volumes kill a CCD quick. =^..^=

Wow scanning 500k per month! How you keep this machine DF from going he.. ?

blackcat4866
08-20-2021, 11:33 PM
DF rollers and ADF cleaning every visit lasting 300K to 600K.

An interesting thing I learned from this enduser, is that when the registration sensor PS5 gets dusty you'll get J66-33 misfeeds ... but only on dark colored originals. She proved it to me. She put three heavy fill originals in a typical stack of 300 originals. It would jam only when each of those three originals passed by PS5.
=^..^=

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