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3ktlc
02-05-2021, 07:53 PM
This is my second one with this. Also shows a jam on the side of the machine. After going through the manual on the first one and replacing everything it said to replace without fixing it, I found that it was the finisher relay harness. A63DN11101.
The 2nd machine, when the customer called, installed the harness and took care of the problem.
Just wanted to share to keep people from pulling their hair out.

emujo2
02-05-2021, 08:35 PM
Well thank you very much...

3ktlc
02-05-2021, 09:08 PM
typed the code wrong. 72-28.
Sorry about that.

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