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blinxwap
02-10-2021, 09:35 PM
I have a bizhub 758 2.3million copies that started going into an error state repeatedly showing C2101 CODE will troubleshoot drum unit,but also makina black solid line when making copies not when printing see images below https://uploads.tapatalk-cdn.com/20210210/ac1b19ab6d257cdc8716e49366b21ead.jpghttps://uploads.tapatalk-cdn.com/20210210/d9da16be404c813192b4190d1c8fc164.jpghttps://uploads.tapatalk-cdn.com/20210210/6b444b733bb603d240828ed751fe927b.jpghttps://uploads.tapatalk-cdn.com/20210210/2cb99c9e220b76307d3f5aa139dd07e5.jpg

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Phil B.
02-10-2021, 09:39 PM
I have a bizhub 758 2.3million copies that started going into an error state repeatedly showing C2101 CODE will troubleshoot drum unit,but also makina black solid line when making copies not when printing see images below https://uploads.tapatalk-cdn.com/20210210/ac1b19ab6d257cdc8716e49366b21ead.jpghttps://uploads.tapatalk-cdn.com/20210210/d9da16be404c813192b4190d1c8fc164.jpghttps://uploads.tapatalk-cdn.com/20210210/6b444b733bb603d240828ed751fe927b.jpghttps://uploads.tapatalk-cdn.com/20210210/2cb99c9e220b76307d3f5aa139dd07e5.jpg

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solid black line when copying = dirty scan glass or adf not aligned properly.

2.3 million? have PM's been done properly and on time?

what is the life counts on supplies/parts?

genuine OEM toners/drums?

have you run ACC?

exactly what have you done?

copier tech
02-10-2021, 09:46 PM
I have a bizhub 758 2.3million copies that started going into an error state repeatedly showing C2101 CODE will troubleshoot drum unit,but also makina black solid line when making copies not when printing see images below https://uploads.tapatalk-cdn.com/20210210/ac1b19ab6d257cdc8716e49366b21ead.jpghttps://uploads.tapatalk-cdn.com/20210210/d9da16be404c813192b4190d1c8fc164.jpghttps://uploads.tapatalk-cdn.com/20210210/6b444b733bb603d240828ed751fe927b.jpghttps://uploads.tapatalk-cdn.com/20210210/2cb99c9e220b76307d3f5aa139dd07e5.jpg

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Code: C2101
Description:Charge cleaning motor/K malfunction. During backward and return movement of the cleaner material, the charging cleaner home sensor (PS43) is not turned OFF (unblocked) after a predetermined period of time has elapsed.
Causes:• Drum unit • Charging cleaner home sensor (PS43) • Charging cleaner return sensor (PS44) • Charge cleaning motor/K (M15) • PH relay board (PHRYB) • MFP board (MFPB)
Remedy:1. Check the drum unit for proper connection and correct as necessary. 2. Check the connector between M15-PHRYB CN4 for proper connection and correct as necessary. 3. Check the connector of M15 for proper drive coupling and correct as necessary. 4. Check the connector between PS43-PHRYB CN6 for proper connection and correct as necessary. 5. Check the connector between PS44-PHRYB CN6 for proper connection and correct as necessary. 6. PS43 I/O check, sensor check • Control signal: PHRYB CN6-5 (ON) • Location of electrical component: 3-B 7. PS44 I/O check, sensor check • Control signal: PHRYB CN6-8 (ON) • Location of electrical component: 4-B 8. M15 operation check • Control signal: PHRYB CN4-1 to 2 • Location of electrical component: 5-B, 6-B 9. Replace the drum unit. 10. Replace M15. 11. PHRYB F2 conduction check. 12. Replace PHRYB. 13. Replace MFPB. NOTICE • Link to the wiring diagram ( N.1 bizhub 958/808/758, bizhub PRO 958)

tsbservice
02-10-2021, 09:49 PM
I have a bizhub 758 2.3million copies that started going into an error state repeatedly showing C2101 CODE will troubleshoot drum unit,but also makina black solid line when making copies not when printing see images below https://uploads.tapatalk-cdn.com/20210210/ac1b19ab6d257cdc8716e49366b21ead.jpghttps://uploads.tapatalk-cdn.com/20210210/d9da16be404c813192b4190d1c8fc164.jpghttps://uploads.tapatalk-cdn.com/20210210/6b444b733bb603d240828ed751fe927b.jpghttps://uploads.tapatalk-cdn.com/20210210/2cb99c9e220b76307d3f5aa139dd07e5.jpg

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2 different problems. PM parts ever changed?

allan
02-10-2021, 09:50 PM
Its arching...
Due to one or more of these:
Charge cleaner not working correctly.
Worn drum surface.
Failing cleaing blade.
Over toning.
Contamination on the grid.


Drum and dev unit probably over life.

I would strip and clean the drum unit if i had no other choice.

blinxwap
02-10-2021, 09:56 PM
Its arching...
Due to on or more of these:
Charge cleaner not working correctly.
Worn drum surface.
Failing cleaing blade.
Over toning.
Contamination on the grid.


Drum and dev unit probably over life.

I would strip and clean the drum unit if i had no other choice.I have replaced the dev unit at 1.6 million copies the drum unit was changed at 1.5 million copies will replaced the drum unit tomorrow and check alignment on the adf seeing that it is a drum cleaning error most likely the drum is contaminated.

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blinxwap
02-11-2021, 06:35 PM
So it turned out to be the drum unit replaced with new drum unit , cleaned the fuser pressure roller had burnt toner line on it, cleaned slit glass platen glass and adf slit glass , secondary & primary mirrors amd the copies turned out great no lines and the machine is working normal.

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emujo2
02-11-2021, 07:28 PM
BTW what is a 758?? E

tsbservice
02-11-2021, 07:46 PM
BTW what is a 758?? E
Same series as bizhub 958, your SM should state something like bizhub 758/808/958 at the beginning.

blinxwap
03-09-2021, 06:25 PM
So it turned out to be the drum unit replaced with new drum unit , cleaned the fuser pressure roller had burnt toner line on it, cleaned slit glass platen glass and adf slit glass , secondary & primary mirrors amd the copies turned out great no lines and the machine is working normal.

Sent from my SM-A505F using TapatalkRegarding my post the mahine is acting up again shows cleaning in progress after 1 copy jobs stops machine needs to be restarted to use again then after 1 copy it stops again? .

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Synthohol
03-09-2021, 08:26 PM
Clean the 2 sensors under the transfer belt. It can't make a good patch to adjust density.
Usually that is the bugger.

tsbservice
03-09-2021, 08:36 PM
solid black line when copying = dirty scan glass or adf not aligned properly.

2.3 million? have PM's been done properly and on time?

what is the life counts on supplies/parts?

genuine OEM toners/drums?

have you run ACC?

exactly what have you done?

So blinxwap. Where are PM counters? Transfer belt unit over life?

blinxwap
03-09-2021, 09:12 PM
So blinxwap. Where are PM counters? Transfer belt unit over life?Developing unit 64% , drum 98% , fusing unit 16% , transfer roller 82% , ttansfer belt 16% , Firmware A79J0Y0-F000-GC1-X4

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