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Savian
02-17-2021, 05:17 PM
Hi.
My BZ C258 just missed network configuration. Option Network Config does not appear in the Administrator tab or in the service menu. What can I do?

copier tech
02-17-2021, 05:48 PM
Hi.
My BZ C258 just missed network configuration. Option Network Config does not appear in the Administrator tab or in the service menu. What can I do?

Shut the machine down & unplug the LAN cable then power back on.

Sometimes the network setting page takes a while to appear.

Savian
02-17-2021, 06:05 PM
Shut the machine down & unplug the LAN cable then power back on.

Sometimes the network setting page takes a while to appear.
Nothing.
I was performing a Clear Network Data in service Mode when a energy blackout happend.

copier tech
02-17-2021, 06:11 PM
Nothing.
I was performing a Clear Network Data in service Mode when a energy blackout happend.


That was unlucky timing.

Update the firmware & try all ‘all clear’ in CE mode.

tsbservice
02-17-2021, 06:12 PM
Nothing.
I was performing a Clear Network Data in service Mode when a energy blackout happend.

You should start with this. Why not mentioned such a critical information?

Savian
02-17-2021, 06:27 PM
That was unlucky timing.

Update the firmware & try all ‘all clear’ in CE mode.




That was what I feared. IŽll try to get a firmware.
Thanks you anyway.

Savian
02-17-2021, 06:29 PM
You should start with this. Why not mentioned such a critical information?

Sorry! IŽll be more especific next time.

tsbservice
02-17-2021, 06:55 PM
If you have difficulty to update FW try firstly doing Initialize All. Depends on what data is corrupt may help.

Savian
02-17-2021, 07:21 PM
If you have difficulty to update FW try firstly doing Initialize All. Depends on what data is corrupt may help.

Do you mean Clear all data?

tsbservice
02-17-2021, 07:25 PM
Do you mean Clear all data?

Yes.

Synthohol
02-17-2021, 07:55 PM
You will need movie data and re-enable the hdd following the all clear.
I can help with that if you need.

tsbservice
02-17-2021, 08:02 PM
Synt is always coming to help and more. My bad didn't mentioned this.

Savian
02-17-2021, 08:08 PM
You will need movie data and re-enable the hdd following the all clear.
I can help with that if you need.

Sure, any help will be welcome.

Savian
02-17-2021, 08:29 PM
Synt is always coming to help and more. My bad didn't mentioned this.
Relax, I am sure you would do it next.

Synthohol
02-17-2021, 10:21 PM
Sure, any help will be welcome.
check your PMs.
please consider becoming a contributor.
https://www.copytechnet.com/forums/vbdonate.php?do=donate

thanks.

Bix
02-18-2021, 10:55 AM
Note that if there is the warning message "Prepare box/scan ...", the network setting will not be visible. You have to wait.


If there has been a blackout, something may have been compromised. A clear all data + hdd format could help a lot in your resolution
Keep us updated.

Savian
02-18-2021, 07:57 PM
It worked!
Clear all data + format hd + MOVIE files.
By the way, all image quality settings I had made, remain.

I would like to thank everyone who willingly guided me in solving this problem. Thank you very much and keep that spirit.
God bless you all.

tsbservice
02-18-2021, 08:29 PM
It worked!
Clear all data + format hd + MOVIE files.
By the way, all image quality settings I had made, remain.

I would like to thank everyone who willingly guided me in solving this problem. Thank you very much and keep that spirit.
God bless you all.

Keep safe Savian, it's always been a pleasure to help someone with goodwill.

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