Lexmark T650 w/duplex issues

[best-tech]

Hey guys,
Our tech is servicing a Lexmark T650 with a duplex and universal feed tray. It's jamming in the duplex. Was able to find a new complete duplex unit but still jams. He tells me that there are 5-sets of rubber rollers in the duplex with each mounted on their own shaft but the rubber rollers spin on the shafts. I would assume that they shouldn't spin on the shaft. He tried gluing them but still the same issue. Anybody else have this issue? Or maybe a part number for the rollers? Appreciated and thanks :)

[mloudy]

Normally Lexmark will not break down parts to individual parts that small and I couldn't find the ADU in the parts except as a unit.

Nov. of 2020 the T650 was listed at End of Service Life for the period 2020 through 2023.

[best-tech]

So it turns out the rubber rollers were spinning on the shafts. Super glue seems to have fixed the issue. Fingers crossed. ;)

[dalewb74]

a machine that old, you should really consider replacing it with a new one. lack of available parts and lack of firmware support. hopefully this office doesn't get audited on security.

[Lance15]

a machine that old, you should really consider replacing it with a new one. lack of available parts and lack of firmware support. hopefully this office doesn't get audited on security.

On what? A lack of replacing old printers??? HAHAHAHAHAHAHA One of my customers would be screwed if they did audits like that!