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Kenny
03-04-2021, 06:29 AM
Hi guys,

i have performed a firmware update on a C458 and now it comes up with the error C155? any suggestions on how to resolve this?

Max
03-04-2021, 06:41 AM
What have you tried so far?

Kenny
03-04-2021, 06:47 AM
What have you tried so far?


Sorry i should of included this, i have tried the following:

updating the finisher on its own
rolling back the firmware for the machine/finisher

and thats all i have tried

tsbservice
03-04-2021, 06:55 AM
This is error when Finisher or JS is installed. Remove them(if any) and try firmware again.

Kenny
03-04-2021, 07:02 AM
This is error when Finisher or JS is installed. Remove them(if any) and try firmware again.


it is an FS536 that we are having the issue with, would i be able to use a FS534?

Max
03-04-2021, 07:38 AM
Fs 536 and 537 only.

Bix
03-04-2021, 08:41 AM
Hi, remove the finisher/job separator and try to rewrite the firmware without.
To reset the finisher/job separator, update it individually or update on another printer.

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