C-224e: MFP Controller Download N.G.

[CP-1015]

Stick: 2GB
Firmware: G20-M1 and GDP-M1
Tested with new stick, withaout ADF, FK-511 and HDD.
No chance toget in service mode.
Last possibility change with used MFP included SSD?
Thanks advanced!

[copier tech]

Stick: 2GB
Firmware: G20-M1 and GDP-M1
Tested with new stick, withaout ADF, FK-511 and HDD.
No chance toget in service mode.
Last possibility change with used MFP included SSD?
Thanks advanced!


Try just updating the SSD FW v6.03 on its own first then reboot & see if the machine comes to ready.

48541

[copyman]

If all else fails try starting machine with USB service port cover open but no USB stick in it. This should allow machine to boot so you can get into service mode to format HDD, etc.

[Synthohol]

double check the machine and type from a FW stick.
always use the ssd that came on the machine you are fixing.
the machine and type are based off the serial# and an incorrect setting will stop mfp fw to take.

[emujo2]

1. Press Menu.
2. Select Counter.
3. Select Display Keypad.
4. Access Service Mode
5. Enter CE if enabled
6. Select System 2.
7. Select HDD and set to "Uninstall".
8. Select State Confirmation.
9. Select Memory/HDD Adj.
10. Press down-arrow 2/2.
11. Select SSD Format.
12. Select Logical Format.
13. Power MFP OFF/ON.
14. Repeat steps 1 through 5 to access Service Mode.
15. Select System 1.
16. Select Initialization.
17. Clear All Data.
18. Select System 2.
19. Select HDD and set to "Install".
20. Power MFP OFF/ON. \
21. Repeat steps 1 through 5 to access Service Mode.
22. Select State Confirmation.
23. Select Memory/HDD Adj.
24. Use the down-arrow to access page 2.
25. Select HDD Format.
26. Select Logical Format.
27. Power MFP OFF/ON.
28. Try firmware again.

If this fails order new SSD board. E

[CP-1015]

Where I'll check "different SSD Board firmware is necessary for Zeus MLK Seriesand for Zeus BK Series"?
Thanks!

[mojorolla]

I have run into that Invalid Memory message too many times.
This procedure has worked a few times for us.


:)

48546

[CP-1015]

Stick is cleaned and formatted with diskpart.

[tsbservice]

Try what emujo suggested. This is recommended procedure.

[CP-1015]

Please can anybody give me the firmware in attached picture. Thanks!48562

[copier tech]

Try what emujo suggested. This is recommended procedure.

He already said he can't get into service mode.

[CP-1015]

1. Press Menu.
2. Select Counter.
3. Select Display Keypad.
4. Access Service Mode
5. Enter CE if enabled
6. Select System 2.
7. Select HDD and set to "Uninstall".
8. Select State Confirmation.
9. Select Memory/HDD Adj.
10. Press down-arrow 2/2.
11. Select SSD Format.
12. Select Logical Format.
13. Power MFP OFF/ON.
14. Repeat steps 1 through 5 to access Service Mode.
15. Select System 1.
16. Select Initialization.
17. Clear All Data.
18. Select System 2.
19. Select HDD and set to "Install".
20. Power MFP OFF/ON. \
21. Repeat steps 1 through 5 to access Service Mode.
22. Select State Confirmation.
23. Select Memory/HDD Adj.
24. Use the down-arrow to access page 2.
25. Select HDD Format.
26. Select Logical Format.
27. Power MFP OFF/ON.
28. Try firmware again.

If this fails order new SSD board. E

Thanks, I tested successfull with an other machine, where I'm able to reach service mode. But this is not booting. I'm no Minolta dealer - I can't order a SSD Board. That's the reason I would try with DLGB1401776EN. Can anybody sent me, please?

[emujo2]

He already said he can't get into service mode.


Yes, my procedure is based of the ability to enter service mode..Have you tried to get into SM using trouble reset? E

[CP-1015]

Yes, my procedure is based of the ability to enter service mode..Have you tried to get into SM using trouble reset? E

Yes, without success.

[emujo2]

There is a reset tool that might help you, it may help get the machine into a state where you can enter service mode. Someone on the site might be able to provide it to you..I think if you actually have a damaged main board or corrupt SSD this may not help either. E

[copier tech]

There is a reset tool that might help you, it may help get the machine into a state where you can enter service mode. Someone on the site might be able to provide it to you..I think if you actually have a damaged main board or corrupt SSD this may not help either. E

I would first try updating the SSD firmware to v6.03.

[Synthohol]

Ive see that happen after using the reset tool and not inputting the machine and type back in.
Make sure it's not set to ff for both.

[CP-1015]

Ive see that happen after using the reset tool and not inputting the machine and type back in.
Make sure it's not set to ff for both.

I didn't use SSD reset tool. I don't understand? What do you mean with ff?

[CP-1015]

There is a reset tool that might help you, it may help get the machine into a state where you can enter service mode. Someone on the site might be able to provide it to you..I think if you actually have a damaged main board or corrupt SSD this may not help either. E

I need firmware update for SSD Board (6.03) like copier tech wrote.

[copier tech]

I need firmware update for SSD Board (6.03) like copier tech wrote.

No, you may not need the board, V6.03 firmware may help you out.

[CP-1015]

No, you may not need the board, V6.03 firmware may help you out.


That's the reason, why I wrote "firmware update". Because the issue copier has only 6.01. I tried to buy it and newest firmware for C-258/308/368, too. But I became no invoice, no BIC no IBAN so I can't sent money.

[copier tech]

That's the reason, why I wrote firmware update. Because the issue copier has only 6.01.

V6.01 is the version with the known issue.

If you want to try the firmware contact us at:

Firmware Update - Printer & Copier Firmware (http://www.copierfirmware.co.uk)

[srvctec]

That's the reason, why I wrote firmware update. Because the issue copier has only 6.01.

Does your firmware not show a "Boot Rom" button right next to the "Start" button on the touchscreen before starting the actual update of the F/W? It should and if it does, just tap "Boot Rom" to update to the latest SSD version F/W. I got into the habit of just doing that on those older machines when the new SSD F/W came out so I could make sure it had the latest. It won't update automatically, so you have to press the touchscreen button to initiate the process. If it already has the latest, it will just indicate that on the next screen and not update.

[CP-1015]

V6.01 is the version with the known issue.

If you want to try the firmware contact us at:

Firmware Update - Printer & Copier Firmware (http://www.copierfirmware.co.uk)




I tried to buy it and newest firmware for C-258/308/368, too. But I became no invoice, no BIC no IBAN so I can't sent money. I have sended 7 board mails to you!

[copier tech]

I tried to buy it and newest firmware for C-258/308/368, too. But I became no invoice, no BIC no IBAN so I can't sent money. I have sended 7 board mails to you!


OK.

Please contact us at sales@copierfirmware.co.uk

The message system on copytechnet has proven to be a little unreliable.

[CP-1015]

OK.

Please contact us at sales@copierfirmware.co.uk

The message system on copytechnet has proven to be a little unreliable.



Ah, ok, who answers ober message system on copytechnet, not you? You want to make jokes with me?

[copier tech]

Ah, ok, who answers ober message system on copytechnet, not you? You want to make jokes with me?

The message system on here gets very cluttered if you have multiple replies, we prefer to exchange correspondence via email.

48572

[CP-1015]

The message system on here gets very cluttered if you have multiple replies, we prefer to exchange correspondence via email.

48572

IBAN is wrong. And I need firmware for C-258, too.

[copier tech]

IBAN is wrong. And I need firmware for C-258, too.


Thanks, but in future please contact us direct via email.

[CP-1015]

Thanks, but in future please contact us direct via email.


Ok, thank you very much. I'll do!

[CP-1015]

Bad BlockCount.

[CP-1015]

Ive see that happen after using the reset tool and not inputting the machine and type back in.
Make sure it's not set to ff for both.

I didn't use a SSD reset tool, ever. I didn't have one, because I didn't need. It's the original SSD Board with original counter and number. Is SSD reset for using a used SSD Board with original MFP Board necessary?

[CP-1015]

One of customers employees cleaned with vacuum cleaner developer. After mounting new developer and two new drums with new blades, only those units were resetted. Customer don't want complete new units, because it's cheaper and more environmentally friendly to change only defect parts.
After mounting a used FK-511 issue occurs during updating firmware. SSD updating form V6.01 to V6.03 proved defect SSD board.
There is no way for criminalization.

[Walterj]

Stick: 2GB
Firmware: G20-M1 and GDP-M1
Tested with new stick, withaout ADF, FK-511 and HDD.
No chance toget in service mode.
Last possibility change with used MFP included SSD?
Thanks advanced!


I recommend that you perform the physical and logical formatting of the SSD, you do that by deactivating the HDD first.
Then when you go to rewrite the FW select the Machine and Type well.
First I select Boot Rom and you give it Start, then you just update all the boards.

[diksiunix6624]

Stick: 2GB
Firmware: G20-M1 and GDP-M1
Tested with new stick, withaout ADF, FK-511 and HDD.
No chance toget in service mode.
Last possibility change with used MFP included SSD?
Thanks advanced!

Hi
maybe you can follow this guide on the youtube
Fixing Firmware N.G Message| Konica - YouTube (https://www.youtube.com/watch?v=MkVbJHrXA5w)

reconnect the SSD / TPM Board on the MFP Board and try to install the firmware again