Lexmark MX810 MPS ADF Feeder Jams 295.20

[Doug James]

Hello, I have a customer that when they copy a large stack of documents in the ADF, it will multi-sheet feed on the last few. I installed an ADF maintenance kit Lexmark 40X8431 and the machine still does it with no change. Jan code is "295.20 Scanner Jam Remove all originals" Any help is very appreciated !! Thanks

[Doug James]

Turns out that there was excessive paper dust in the sep pads installed on the paper tray. I cleaned these real well and that solved the problem.

[blackcat4866]

Congratulations! If it happens again you might watch for NCR originals or Xerox Phaser originals which are very slippery, and tend to multifeed no matter what you do. =^..^=