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Mwammb
03-14-2021, 05:46 PM
Hi,
Help me to solve this Error code 370-02 in RICOH MP C2003

copier tech
03-14-2021, 08:07 PM
Hi,
Help me to solve this Error code 370-02 in RICOH MP C2003




Description:TM (ID) sensor calibration error (R) Regular reflection optical output voltage of the Front or Center or Rear TM (ID) sensor: Vsg_reg cannot be adjusted to within target range. Upper limit (SP3-320-013: initial value 4.5V) Lower limit (SP3-320-014: initial value 3.5V)
Causes:• TM (ID) sensor connector missing/ connection fault • TM (ID) sensor detection window dirt • TM (ID) sensor malfunction • Undulation in the ITB, or belt slippage




Code: SC370-03
Remedy:• Update the firmware. Remove image transfer unit, and check for TM (ID) sensor connector missing. If it is missing, reconnect it. • Check for dirt on the ID sensor detection window. If te detection window is dirty, clean by predetermined method (do not wipe dry). • Check the condition of the ITB. If undulation or belt slippage has occurred, re-install or replace the ITB. • If neither of the above have occurred, perform TM (ID) sensor replacement

mga
03-14-2021, 08:17 PM
Hi,
Help me to solve this Error code 370-02 in RICOH MP C2003

Clean all id sensors

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