View Full Version : service mode C364e
SID Copy
03-19-2021, 12:50 AM
Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you
copyman
03-19-2021, 02:31 AM
Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you
Have you tried all the usual password combinations?
9272927292729272
92729272
12345678
1234567812345678
00000000
If none of these work then think there is a reset firmware you will need.
SID Copy
03-19-2021, 04:08 PM
Good mornig, if I already providell all those key combinations and did not accept any, you have the firmware for rebooting since I did not find one for this equipment
copier tech
03-19-2021, 04:14 PM
Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you
You will need the NVRam firmware to reset the CE password.
Contact us below should you need this.
Firmware Update - Printer & Copier Firmware (http://www.copierfirmware.co.uk)
SID Copy
03-19-2021, 08:07 PM
the firmware of the NVRAM for the model C364e I was looking for it on the page and it does not come, in the model C360 if it brought the firmware of the NVRAM, you have the firmware of the NVRAM for the C364e
copier tech
03-19-2021, 08:22 PM
the firmware of the NVRAM for the model C364e I was looking for it on the page and it does not come, in the model C360 if it brought the firmware of the NVRAM, you have the firmware of the NVRAM for the C364e
Yes, we can supply what ever model you require.
Walterj
03-21-2021, 09:00 AM
[QUOTE = SID Copy; 1712310] Buenas tardes amigos, si pueden apoyarme, tengo una Konica C364e que necesito para ingresar al modo de servicio, pero cambiaron la contraseña, alguien que pueda ayudarme sobre cómo desbloquear y poder para ingresar al modo de servicio, Gracias [/ QUOTE]
If you've already tried all known passwords
92729272/9272927292729272/12345678/1234567812345678
It only remains to rewrite the FW Ver.G00-C8 or earlier that version is more vulnerable, then other steps are carried out, but that solution has a cost.
If you really want it, write to me.
Greetings.
Walterj
03-21-2021, 09:03 AM
You will need the NVRam firmware to reset the CE password.
Contact us below should you need this.
Firmware Update - Printer & Copier Firmware (http://www.copierfirmware.co.uk)
These machine models have SSD not NVRAM.
And to solve this problem is not only to rewrite the FW.
copier tech
03-21-2021, 11:18 AM
These machine models have SSD not NVRAM.
And to solve this problem is not only to rewrite the FW.
I'm referring to the reset tool, some call it NVRam firmware reset etc.
48658
Try reset option in pagescope. I assume admin password for pagescope hasn't been changed.
tsbservice
03-21-2021, 10:49 PM
Try reset option in pagescope. I assume admin password for pagescope hasn't been changed.
So admin can reset CE password? I always thought about it other way, please enlighten.
Reset option under service tab I think it is.
copier tech
03-22-2021, 10:36 AM
So admin can reset CE password? I always thought about it other way, please enlighten.
No. You can only reset/change the CE password from CE mode.
& without knowing the CE password this makes it difficult.
tsbservice
03-22-2021, 11:04 AM
So admin can reset CE password? I always thought about it other way, please enlighten.
No. You can only reset/change the CE password from CE mode.
& without knowing the CE password this makes it difficult.
That was Rhetorical question.
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