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ck1
03-23-2021, 03:53 AM
I have few C454e after replace toner still getting toner low sign didn't reset any issue please advise thanks

Phil B.
03-23-2021, 04:10 AM
I have few C454e after replace toner still getting toner low sign didn't reset any issue please advise thanks

OEM genuine toner?

customer replaced?

rrrohan
03-23-2021, 04:12 AM
I'd remove toner, run multiple full bleed test pages in that colour until it asks for toner to be replaced then reinstall toner cartridge

Sent from my Pixel 4 XL using Tapatalk

ck1
03-23-2021, 04:14 AM
OEM genuine toner?

customer replaced?
Yes. but some is rechip

BillyCarpenter
03-23-2021, 04:18 AM
Yes. but some is rechip



What do you mean by re-chip?

ck1
03-23-2021, 04:22 AM
What do you mean by re-chip?
refill toner and new toner chip

BillyCarpenter
03-23-2021, 04:24 AM
refill toner and new toner chip



I'd say it's a high likelihood that the chip is the problem.

It's a good thing that Phil asked. Saved a lot of time.

Phil B.
03-23-2021, 08:17 AM
refill toner and new toner chip

so it's NOT OEM genuine



that could be your problem bucko

are you even a trained tech?

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I'm done

Gift
03-23-2021, 11:41 AM
I noticed that the C454e ignores a new toner if a customer replaced it before actual toner end condition.

Solution:

1. ignore the false toner remaining prognosis
2. remove the toner and run full bleed color patterns until the MFP says "toner end" then re-insert the toner

patrickjlc
03-23-2021, 12:38 PM
Run oem toner and wont have any problems. Those aftermarket chips are hit or miss....

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tsbservice
03-23-2021, 08:13 PM
I'd remove toner, run multiple full bleed test pages in that colour until it asks for toner to be replaced then reinstall toner cartridge

Sent from my Pixel 4 XL using Tapatalk

I'm sure this is right strategy for C224e-364e which toners don't have chip. But don't have this model in field. Will it work if toner has a chip? Or machine will ask to put toner inside and refuse to work?

Gift
03-24-2021, 08:26 AM
I'm sure this is right strategy for C224e-364e which toners don't have chip. But don't have this model in field. Will it work if toner has a chip? Or machine will ask to put toner inside and refuse to work?

In my "EU" market region I can run a C454e/C458 even without a toner installed so it seems the MFP does not really care about the chip. This fix works for me, too.

tsbservice
03-24-2021, 09:05 AM
In my "EU" market region I can run a C454e/C458 even without a toner installed so it seems the MFP does not really care about the chip. This fix works for me, too.
OK, got it. However I'm pretty sure on C250i series will not run without one of toner cartridges.

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