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sgporter20
04-19-2021, 06:46 PM
I have a network with about 50 printing devices that include HP, Xerox, Canon, and these two Konica printer/copiers. The two Konica models print out gibberish from time to time. No other printers do this. I have changed their IP addresses and used two different print servers and the result is always the same. The IPs are not public. It is strange to me that only the Konica printers do this. I am hoping for some advice and possibly a solution to this issue,
Thank you in advance!

Steve

Phil B.
04-19-2021, 06:49 PM
I have a network with about 50 printing devices that include HP, Xerox, Canon, and these two Konica printer/copiers. The two Konica models print out gibberish from time to time. No other printers do this. I have changed their IP addresses and used two different print servers and the result is always the same. The IPs are not public. It is strange to me that only the Konica printers do this. I am hoping for some advice and possibly a solution to this issue,
Thank you in advance!

Steve

ASCII code means the wrong print driver is being used.

what driver are they using?

tsbservice
04-19-2021, 07:19 PM
Check out this setting is on AUTO

1. Press [Utility]
2. Press [User settings]
3. Press [Printer Settings]
4. Press [Basic Settings]
5. Press [PDL Settings]
6. Set to AUTO

sgporter20
04-19-2021, 07:35 PM
I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



If I search the C250i, this is the driver they give me.
DriverVer=12/02/2019,2.2.2.0


[Manufacturer]
%KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


[KONICA MINOLTA.NTamd64]
"KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
"KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
"KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
"KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
"KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
"KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
"KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
"KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


If I search the C250i this is the driver they give me.

Phil B.
04-19-2021, 07:42 PM
I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



If I search the C250i, this is the driver they give me.
DriverVer=12/02/2019,2.2.2.0


[Manufacturer]
%KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


[KONICA MINOLTA.NTamd64]
"KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
"KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
"KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
"KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
"KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
"KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
"KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
"KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


If I search the C250i this is the driver they give me.


are you looking on the TECH website?

srvctec
04-19-2021, 07:55 PM
I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



If I search the C250i, this is the driver they give me.
DriverVer=12/02/2019,2.2.2.0


[Manufacturer]
%KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


[KONICA MINOLTA.NTamd64]
"KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
"KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
"KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
"KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
"KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
"KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
"KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
"KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


If I search the C250i this is the driver they give me.

If you're in the US, try here: KM Drivers (https://onyxweb.mykonicaminolta.com/OneStopProductSupport?appMode=public&productId=2177&categoryId=1&subCategoryId=undefined)

The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.

tsbservice
04-19-2021, 07:59 PM
If you're in the US, try here: KM Drivers (https://onyxweb.mykonicaminolta.com/OneStopProductSupport?appMode=public&productId=2177&categoryId=1&subCategoryId=undefined)

The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.

+1

tsbservice
04-19-2021, 08:02 PM
If you're in the US, try here: KM Drivers (https://onyxweb.mykonicaminolta.com/OneStopProductSupport?appMode=public&productId=2177&categoryId=1&subCategoryId=undefined)

The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.

Ahhh I will edit my post to +1 :)

emujo2
04-19-2021, 09:19 PM
The C250i is part of a family..You probably need the C300i driver..

srvctec
04-19-2021, 09:34 PM
The C250i is part of a family..You probably need the C300i driver..

Huh?

The exact same driver file is used for basically all color i series machines. Unless my sarcasm detector (usually spot-on) is defective.:cool:

emujo2
04-20-2021, 02:57 PM
true, but when you install it you must choose the correct family..you would not let the default C750i driver install for the C360i. That is why, after you point the driver install to the INF file you are presented with a list of models to choose from. E

srvctec
04-22-2021, 09:53 PM
true, but when you install it you must choose the correct family..you would not let the default C750i driver install for the C360i. That is why, after you point the driver install to the INF file you are presented with a list of models to choose from. E

Oh, that's right; totally forgot about that.

rolls.bo
05-16-2021, 06:20 PM
I am attaching a file that I made to simplify the installations, since I install MFP every day
I hope it can help

develop = konicaminolta
ineo = bizhub
ineo + ..... = bizhub c ....

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