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Kenny
04-27-2021, 09:59 AM
hi guys,

we have a C364e in the office and i am currently trying to remove the i options on it (LK101v3 + LK110) and i an just not able to remove it. i have tried to remove is via LMS and when i put the deactivation code in it just says unable to confirm settings. when i try to remove it via the token code it thinks about it for a while and throws up error 'MDI001'. i cannot remove the LK110 in till i remove LK101v3.

i have never really had any luck at all with i-options, is there not a way just to wipe those options off the machine?

zoool
04-27-2021, 04:19 PM
try CLEAR ALL DATA in service mode.

strider5555
04-27-2021, 09:41 PM
Here is the deactivation procedure from KMBS

I'm not sure if the clear all data will remove the I-options, but perhaps the reset tar file would.

Max
04-27-2021, 09:45 PM
Reset file and hdd format should do the trick.

Synthohol
04-27-2021, 11:07 PM
are you trying to put them on another machine? if not just leave them, it aint hurtin nuthin! ;)

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