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nabcom2008
06-21-2021, 03:24 PM
please i need firmware update for this machine
thanks

escalante
06-21-2021, 08:40 PM
In this link I could find
Printers-Copiers Servicing Reference Manual (https://printcopy.info/)

Enviado desde mi Infinix X692 mediante Tapatalk

Synthohol
06-21-2021, 10:01 PM
there is no cd012 error in the manual or on Konicas database, either way it is likely HDD failure not FW related.
try and unset the HDD and reboot.
please report what happens.

copier addict
06-21-2021, 11:28 PM
Here's what the manual says.

Trouble type Mount error due to hard disk being unformatted
Trouble code CD012
Rank C
Detection timing • The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting.
• The hard disk that has replaced an old one is not logically formatted.
Trouble isolation -
Relevant electrical parts Hard disk.

So, perform a logical format on the HDD

Yirbuor George
06-23-2021, 03:18 PM
[QUOTE=Synthohol;1809516]there is no cd012 error in the manual or on Konicas database, either way it is likely HDD failure not FW related.
try and unset the HDD and reboot.
please report what happens.[/QUOTE
Do you mean uninstall.
I uninstall it the error code is gone but I can't print from USB

Synthohol
06-23-2021, 04:31 PM
Right, so re-enable the hdd and do a logical format on it.
When you reboot it will ask for movie data but ignore that for a bit and make sure the code doesn't come up again.
Install the movie data and you are all set.
If still errors then replace the hdd and sata and power cables. They are cooked.

Yirbuor George
07-13-2021, 11:08 AM
[QUOTE=Synthohol;1809516]there is no cd012 error in the manual or on Konicas database, either way it is likely HDD failure not FW related.
try and unset the HDD and reboot.
please report what happens.[/QUOTE
Do you mean uninstall.
I uninstall it the error code is gone but I can't print from USB

When the HDD is uninstalled the error code doesn't show.

Walterj
07-13-2021, 05:28 PM
please i need firmware update for this machine
thanks


good day
If you want the solution of the error CD012 that your machine presents, you can write to me at walvaradocruz@gmail.com
Greetings.

Synthohol
07-13-2021, 06:40 PM
good day
If you want the solution of the error CD012 that your machine presents, you can write to me at walvaradocruz@gmail.com
Greetings.
dude, the purpose of a forum is so we ALL learn from others experiences and solutions, keeping your response private through email defeats the reason we are all here.
just saying :(

escalante
07-25-2021, 05:40 AM
Code C-D012

That code was presented to me on a Bizhub C754e.

I solved it as follows.
First step: Format the hard drive in physical form.
Second step: Format logically. When it finishes making the logical format process, the panel indicates to turn off and on the equipment. I just paid. Third step: Load the firmware with the next version that the equipment currently had, which was K7 to K9 and problem solved. I hope this solution will help you a lot.


Enviado desde mi Infinix X692 mediante Tapatalk

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