Service Mode C-3350

[CP-1015]

Is it possible to get in service mode without CE Password. For excampe by producing an C error. Thanks advanced!

[Synthohol]

Nope.
Well if you do login and go stop 0 clear you can disable the ce password.

[CP-1015]

Nope.
Well if you do login and go stop 0 clear you can disable the ce password.

Ok, thank you!

[emujo2]

You must have the CE password just to get into service mode..Stop 0 C would be to disable after you log in. I know you can get to service mode by doing a trouble reset and entering the basic SM key sequence, but again you might still be prompted for a password. If you don't know the password you will need KM assistance to change this. E

[rrrohan]

also keep in mind those lock you out of service mode after 3 failed attempts

but i managed to bypass the password on a 4 series a while back by unplugging the fax kit, wait for c code then press ok and it popped me straight into service mode so it might be possible on a 3350. i then disabled CE authentication while i waited for my password reset token code from KM to be generated

[CP-1015]

I know the lock after 3 failed attempts. But reset as described in service manual didn't help.
I produced error 5702 (maybe 5701) without success.
Last I initialized in admin mode - security - security details. Now it's possible to enter service mode with standard CE password.

[rrrohan]

I know the lock after 3 failed attempts. But reset as described in service manual didn't help.
I produced error 5702 (maybe 5701) without success.
Last I initialized in admin mode - security - security details. Now it's possible to enter service mode with standard CE password.

did u wait the 5 minutes before restarting printer and trying again? oh well u got it working in the end either way

[CP-1015]

did u wait the 5 minutes before restarting printer and trying again? oh well u got it working in the end either way

I did! Maybe I' ve made anything wrong. I wonder because working with inializing admin mode.