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paulrid
09-10-2021, 02:00 PM
Hi all,

Long time no see :)

I have an C454e but its showing 8.5x11 on tray 2 even though its got A4 in it, both tray 1 and 3 show correctly. I've seen this many times on C220 type machines and changing the tray sorts it out but not on this machine. I'm no aware of any settings for this, any ideas?

Many thanks Paul.

srvctec
09-10-2021, 02:21 PM
Size detect mechanism in the back of the machine behind the tray is possibly the culprit.


BUT, what all have you done? Details matter. :cool:

Toxic
09-10-2021, 02:56 PM
Read this topic, there is your answer

C224e draw issues (https://www.copytechnet.com/forums/konica-minolta/142469-c224e-draw-issues.html)

copyman
09-10-2021, 05:35 PM
I thought you can manually set the sizes for the drawers and override Auto size? Touch the paper tray then "change settings" tab right next to it. Know I've done that for the Manual feed tray but also thought it worked for any tray?

Toxic
09-10-2021, 06:40 PM
No, i think you can only change paper thick settings, not paper size.

Synthohol
09-10-2021, 07:05 PM
Yes you can lock in a manual size.
Check your marketing area.

Toxic
09-10-2021, 07:38 PM
I will check tomorrow but i am pretty sure it is not possible, at least not for Europe marketing area.

paulrid
09-10-2021, 08:14 PM
Thanks for all the reply. I'll look into detection at the back of the tray and also the linked thread.
Unfortunately you can't just override the detected size as far as I know 😥
Paul.

copier tech
09-10-2021, 08:15 PM
Hi all,

Long time no see :)

I have an C454e but its showing 8.5x11 on tray 2 even though its got A4 in it, both tray 1 and 3 show correctly. I've seen this many times on C220 type machines and changing the tray sorts it out but not on this machine. I'm no aware of any settings for this, any ideas?

Many thanks Paul.

I've seen the cable to the size detect sensors break/snap it seems like they are attached too tight so break over time.

emujo2
09-10-2021, 08:41 PM
Trays are either set for US or A4. market..the side guides interface with the rear size detect assy. The bypass tray has a rheostat that is adj/calibrated in service mode..Tray 1 and 2 errors are almost always caused by the guides or paper behind the tray. E

Synthohol
09-10-2021, 10:15 PM
Lol last time I calibrated a tray you HAD to use A4 paper. Thank goodness for the adf box chart is A4

blackcat4866
09-11-2021, 12:09 AM
I've seen this on quite a few machines:

C224e draw issues (https://www.copytechnet.com/forums/konica-minolta/142469-c224e-draw-issues-post832468.html#post832468)
=^..^=

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