HP DesignJet 500 maintenance message

[HmkPrinterTech]

Hey all,

I have a Designjet 500PS plotter that I have just replaced the maintenance kit on. I have reset all of the eeprom counters, but this message is still showing ont he front panel. Any ideas on how to clear it?

Thanks! Jeff.

[fixthecopier]

What is the message? That will help in telling you what your problem is.

[HmkPrinterTech]

"Maintenance Advised" is the message that the plotter is displaying. I already installed the maintenance kit, and reset all of the eeprom counters fromt he service menu, but the message is still there. Any ideas on how to clear it?

[prntrfxr]

Did you check if the spittoon in the Service Station is full? That can also give you the error message.

[fixthecopier]

Another thing that can cause a non specific message is if the ink tubes are getting stopped up. It comes as a kit and if you can change a belt, then you can change this also. I think the kit is around $400 from HP.