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jmandassociates
12-15-2008, 06:57 PM
Need help with a C550 with a C3424 error. I tried a good fuser in the machine and still got the same error. I also tried the fuser from this machine in another C550 and the fuser worked fine in the other machine. Do I need to clear the error somehow or what else should I try next before replacing boards.

Leafer999
12-15-2008, 11:57 PM
Turn off main power.
Turn power back on while holding down the utility/counter key.
The trouble reset will appear. Press it, and wait for it to say ok.
Turn power off. Wait 10 seconds, and then back on.

Hope this helps.

jmandassociates
12-17-2008, 03:52 PM
Thanks that did it.

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