bizhub C4050i Won't update firmware

[copyguy69]

I have the files on the flash drive correctly and following the instructions, but the machine won't load the files. The machine can see the files so I know the drive and port are working. I did turn off the security settings to allow the firmware to be loaded. Am I missing something? Any suggestions are welcome. Thanks in advance

copyguy69

[Synthohol]

This may sound silly but you are holding
Down the yellow button with the red dot while turning on the machine right?
If not, there ya go ;)
And the stick only has the folder FW0000xx on it right?
Drive is 8gb or smaller right?
Sometimes it's just the little things. :)

[tsbservice]

This may sound silly but you are holding
Down the yellow button with the red dot while turning on the machine right?
If not, there ya go ;)
And the stick only has the folder FW0000xx on it right?
Drive is 8gb or smaller right?
Sometimes it's just the little things. :)

Totally agree, one note... works with 32GB thumb drive without problem on new i-series.

[copier tech]

I have the files on the flash drive correctly and following the instructions, but the machine won't load the files. The machine can see the files so I know the drive and port are working. I did turn off the security settings to allow the firmware to be loaded. Am I missing something? Any suggestions are welcome. Thanks in advance

copyguy69

As Synthohol said but we have found sometimes it may take a few attempts to accept the FW. Usually a reboot & try again it will work.