C454e print rubbish

[cayyell]

I have a C454e suddenly printed 1400+ pages of rubbish/code, usually i would suspect culprit of one of the PC, but in the job log shows no User Name n filename is Printer. By the way, account track is turn on this machine.

My question is there any possibility that the printer will print rubbish/code by itself?

50907

[tsbservice]

Wrong driver can cause that.

[copyman]

I have a C454e suddenly printed 1400+ pages of rubbish/code, usually i would suspect culprit of one of the PC, but in the job log shows no User Name n filename is Printer. By the way, account track is turn on this machine.

My question is there any possibility that the printer will print rubbish/code by itself?

50907

Can you print internal test pages like the config , demo & PCL/PS font lists? if you can than I would look at drivers like other poster said or corrupt print job.

[Gift]

it's very unlikely that a printer starts vomiting ASCII stuff by itself ;)

I'd also check the drivers and ports (don't use WSD) - and even with a proper configuration this might happen every now and then, usually if people try and print a webpage or an improper generated PDF file...

[emujo2]

someone is printing true PS to a PCL driver..In one other case, my customer was hacked over port 25 and ever machine they could reach printed garbage until it ran out of paper. College campus..Some real Einsteins even re loaded or emptied the finishers to allow the copier to resume. Ed

[blackcat4866]

It's most likely a PostScript error. Somebody is sending print data in a language that the printer cannot identify, so it prints out the commands exactly the way they came in.

Given the choice, I usually set machine print emulation to Auto, so the machine can accept PS or PCL equally well (again, if that's a choice).

For shorter, usually single line commands on one page, we've come across certain networks in which the main server prompts every IP on the network to perform system updates, usually around 0200 am. The printer can't make any sense of such commands, so it prints it out on a piece of paper. Any non-print data sent to the printers IP will produce this effect.
=^..^=

[KenB]

I realize there are a ton of pages, but if you can find the first page, please do so.

If it starts with a “%!Adobe” (or something like that), it’s a PostScript dump.

[tmmdmmm]

We just had this, user was "Printer" but closer to 70 2-page jobs. Shared office, best guess is someone tried using the wrong driver. Swap IP and set up whoever actually needs to use it

[KenB]

Was this a one-time thing, or does it happen with any sort of frequency?

If it keeps happening, you can set up a Wireshark capture for the expected time to see where the bogus jobs are coming from.

I had this exact issue some years back with a Ricoh machine. There was a rouge server in a lab that was long forgotten about that was generating a no longer need report at preset times.

[cayyell]

Wow!!! Thank for all the wonderful stories. Didn't expect to see so much wonderful/headache experiences :D

I am not new to this garbage/Rubbish/Code prints. Very often is due to driver issue. I had once face a Ricoh using a just downloaded PCL driver from Ricoh also printed garbage.

So far haven't seen a Konica using WSD yet. Yeah I have seen Ricoh doing shitty setup with WSD by windows itself.... (thats another whole story)

But my question here is that, even with the account track turn on, these error still manage to get thru....

the bigger problem is hard to identify print from which PC, as the office have over 20 PCs, hahaha,

Will check out that print emulation again, and i thought default should be "Auto" right?

[DK-tech]

I have seen this happen before and my guess is that something on their network is sending rubish to the printer IP. Change the printer IP adress (and offcourse also change for each user on their PC or on printserver).

[lucky13]

wow my question is who kept filling the paper trays and off loading the finisher with rubbish being printed

[cayyell]

So far customer said only happen once, and I checked the emulation is already set to "Auto". My best guess is a corrupted files.



wow my question is who kept filling the paper trays and off loading the finisher with rubbish being printed
This usually can happen when lots of humans work in a office

[Gift]

So far customer said only happen once, and I checked the emulation is already set to "Auto". My best guess is a corrupted files.



This usually can happen when lots of humans work in a office

humans.... quantity might make it worse but is basicly irrelevant ;)

[D_L_P]

I have a C454e suddenly printed 1400+ pages of rubbish/code, usually i would suspect culprit of one of the PC, but in the job log shows no User Name n filename is Printer. By the way, account track is turn on this machine.

My question is there any possibility that the printer will print rubbish/code by itself?

50907

As long as the account track has block jobs with an unknown ID enabled, I've never seen a job print. Even LPR commands from a command line.

IIRC internal reports for fax or email have blank user names and print for file names. Does this have a fax? It may be reaching but corrupt firmware /HDD + some internal report?

[cayyell]

As long as the account track has block jobs with an unknown ID enabled, I've never seen a job print. Even LPR commands from a command line.

IIRC internal reports for fax or email have blank user names and print for file names. Does this have a fax? It may be reaching but corrupt firmware /HDD + some internal report?

lets assume the unknown ID blocked, what are the odds that the corrupted print job still send thru but shows NONAME? (block ID will have to go back and check again, cant really remember what I have set. But I think I didn't turn that on.)

Fax also cant remember, I can confirm even if the Fax module is installed will go and disable it if it was installed. phone line is not plugin. because not using it. I was afraid the on the part internal report. But kind of report could it be?