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vasilez
01-21-2022, 02:53 PM
Hello. I have a konica minolta 3320 . The status error is "tray 1 missing". What can I do?

Phil B.
01-21-2022, 03:28 PM
Hello. I have a konica minolta 3320 . The status error is "tray 1 missing". What can I do?Do you have the service manual?
If not put a request in Manual Request forum.

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femaster
01-21-2022, 03:30 PM
Hello. I have a konica minolta 3320 . The status error is "tray 1 missing". What can I do?

First step would be to make sure the tray is in the machine.
Second step would be to make sure the tray present sensor isn't knocked out of place.
Third step would be to make sure the part of the tray that blocks that sensor isn't broken off the tray.

51600

blackcat4866
01-21-2022, 04:05 PM
What have you done so far? =^..^=

vasilez
01-24-2022, 03:11 PM
I solved the problem. The piece of plastic that comes in front of the presence sensor was broken from the tray. Tanks

vasilez
01-24-2022, 03:12 PM
First step would be to make sure the tray is in the machine.
Second step would be to make sure the tray present sensor isn't knocked out of place.
Third step would be to make sure the part of the tray that blocks that sensor isn't broken off the tray.

51600
Thank you.

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