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Kenny
03-02-2022, 10:37 AM
Hi Guys

got a bit of a weird one, got a customer scanning to email from a Konica Minolta C3350, it’s works all the days of the week apart from a Wednesday??

the machine is on the latest firmware.

GIUBOSS
03-02-2022, 11:35 AM
Hi Guys

got a bit of a weird one, got a customer scanning to email from a Konica Minolta C3350, it’s works all the days of the week apart from a Wednesday??

the machine is on the latest firmware.

you should check in the settings if the weekly timer has been set

tsbservice
03-02-2022, 05:10 PM
Hi Guys

got a bit of a weird one, got a customer scanning to email from a Konica Minolta C3350, it’s works all the days of the week apart from a Wednesday??

the machine is on the latest firmware.
What is network error code, see in job log - detail.

Kenny
03-23-2022, 11:24 AM
What is network error code, see in job log - detail.


i have turned off the weekly timer settings still doesnt work,

the machine doesnt give me a detailed error, when i go to the job log and go detail it just says 'ERROR'

i have just updated the machine to latest firmware

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