View Full Version : Copier - won't delete document
voterempowerment
01-05-2009, 01:26 AM
I have an older Pitney Bowes/Imagistics color copier. Runs pretty good. My problem is that I am unable to delete a document from the cue. This was printed about three months ago. It causes all new print projects to delay. Any Suggestions????
10871087
01-05-2009, 02:01 AM
I have an older Pitney Bowes/Imagistics color copier. Runs pretty good. My problem is that I am unable to delete a document from the cue. This was printed about three months ago. It causes all new print projects to delay. Any Suggestions????
In the printer queue on the computer?
voterempowerment
01-05-2009, 02:17 AM
Yes, in the computer que. I keep hitting cancel. I have cleared and re-cleared, turned off the copier, the computer, etc. but it still shows up.
blackcat4866
01-05-2009, 03:04 AM
You may need the assistance to the network admin.
Stop the spooler. Clear out the document or documents. Restart the spooler. That will do it. =^..^=
Powered by vBulletin® Version 4.2.5 Copyright © 2024 vBulletin Solutions Inc. All rights reserved.