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linakerd
03-23-2022, 12:57 AM
Please help me, my company has bought a couple of KM c368 with enhanced security on and no HDD.

I've replaced the HDD and formatted the HDD. It powers on and i could remove the user authentication but after 2 minutes of power on the error code c180 comes up.

I cant do anything i believe its a driver for the USB card read but i have no access to this driver.

Anything i can do to remove the card reader and get rid of error code? also turn of the enhanced security so when i access utilities i don't need an admin password

TIA Dan

rrrohan
03-23-2022, 01:31 AM
just turn off the card reader if its no longer installed/used in stop 9 menu

linakerd
03-23-2022, 01:51 AM
just turn off the card reader if its no longer installed/used in stop 9 menu


Yeah i tried that still have the c180 error code all i can think of is try nvram but that's my last resort.

I was hoping there was something else i could try first

tsbservice
03-23-2022, 06:56 AM
Wait until machine do self diagnosis and reboot maybe 3 times and finally when message something like
'unaable to connect to auth device' appears do like rrohan said.

rrrohan
03-25-2022, 09:13 AM
Yeah i tried that still have the c180 error code all i can think of is try nvram but that's my last resort.

I was hoping there was something else i could try first

why is nv ram reset last resort. re do run up takes like 30 mins. faster than waiting for replies

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