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DOE
04-08-2022, 02:35 AM
When I insert memory stick screen says it recognizes it but function is unavailable. I turned on scan to external memory in the admin. Mode but it still says function not available. I have done same thing on color copiers and it always worked. Is there something else I need to do on the 363 to make scanning to external memory available.

emujo2
04-08-2022, 03:16 PM
There are usually 3 culprits

1. Feature is disabled in Admin Mode
2. Feature is disabled in User Authentication/Account track
3. USB device issue..

Some other areas..Possibly a HDD is needed (363 came with one but may be removed or disabled)

Security Settings - Quick Security Setting - USB Enable Settings Check to see if USB is disabled here

Hansoon
04-08-2022, 03:21 PM
Some other areas..Possibly a HDD is needed (363 came with one but may be removed or disabled)

+1

Without it scanning to USB will not function

Hans

cyta123
04-09-2022, 09:49 PM
It is one of the symptoms ssd failed. Soon after that you are not availble log in machine via www.
Format ssd, then reset network card - if you can't find procedure to fix ssd, let me know I will send you pm.

You don't need hdd.

DOE
04-13-2022, 04:56 PM
It is one of the symptoms ssd failed. Soon after that you are not availble log in machine via www.
Format ssd, then reset network card - if you can't find procedure to fix ssd, let me know I will send you pm.

You don't need hdd.

Can you please send me that info. Thank you.

cyta123
04-21-2022, 10:09 PM
53068

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