270GSM wont feed through bypass C300i

[rrrohan]

Have not been able to get any C300i to feed customers 270GSM card stock through bypass tray but its ok from tray 1.

The pickup roller doesnt slip on paper it just doesnt spin. Works fine on other stock though and copier is brand new.

if i totally remove sep roller but leave the guide install it feeds fine but would limit them to only a single page in tray at a time.

I tried cutting a loop or so out of sprint to allow it a larger gap but didnt help.

any idea?

or should i just try taking more off the spring? I really thought the new pickup assy would of worked much better than previous generations but surprisingly this card stock went through the old 8 series fine

[and]

You have see this ?
The paper JAM may occur from the bypass tray (PSKM_BT2013209EN) 53450

[rrrohan]

thanks ill try this part

[Gift]

+ use the previous generation sep roller

[blackcat4866]

... The pickup roller doesn't slip on paper it just doesn't spin...

You can stop right there. Focus on the pickup roller drive, clutch or one-way. A simple test is to reach into the slot with your finger and roll the pickup tire one-direction, then the other to see if that one-way is slipping. =^..^=

[suomi]

The new bypass is simply worse than the old version on thick paper.

[Gift]

The new bypass is simply worse than the old version on thick paper.

Yeah we had to modify some because the thick paper wont't pass the sep roller. Our first attempt was using a corrugated rubber roller for pickup and fiddling around with the sep roller assy - that worked "okay-ish". Final solution was just a downgrade to the old style sep roller.

[rrrohan]

+ use the previous generation sep roller

I just tried this on another customers copier having same issue as my previous customer and now its working like a charm.

i noticed the i series sep roller is clutchless compared to the one way spring on the 8 series. might start doing this to all i series at runup

[KMFLT3CH]

+ use the previous generation sep roller

Just to verify, you are referring to part # 4658015106 for the old sep roller?

56670

[rrrohan]

Just to verify, you are referring to part # 4658015106 for the old sep roller?

56670

Well thats the one i am now using and its so far so good

[Markks]

Well thats the one i am now using and its so far so good

Just wanted to add, that Compression Spring AA7NP10100 is available for the i series. It is a different separation pressure spring which is for machines that have issues with envelopes and thick paper from the bypass tray...

[blackcat4866]

Thanks Markks! =^..^=

[rrrohan]

good to know. im happy enough just installing 8 series sep roller but i guess changing spring is slightly quicker

[femaster]

good to know. im happy enough just installing 8 series sep roller but i guess changing spring is slightly quicker

Probably a lot cheaper too, unless you happen to have excess stock in the separation rollers.

[Gift]

Well thats the one i am now using and its so far so good

Yeh sorry for the late reply due to holiday, I'm glad it helped!