Konica Minolta C258

[Guioster]

Hi Everybody,

First of all, i'm from France, i apologize if i don't always use the right terms, i'll try to do my best. I need your help with my C258 Konica Minolta. Indeed, since yesterday, every time i scan a document, i have this error message that say : "The task couldn't be finished, please check the tasks records."

Could you please help me with this ?

Thank you.
Guioster

PS : Please find enclosed the 2 pics of my errors.( Hope you can see it !)

[tsbservice]

No attachments to view. Did you checked job history for error description/number?

[kingarthur]

My 1st question would be - are you using Gmail to scan - we've had so many calls in the last few days - if so, you need to set an app password. If you search on copytechnet, there's plenty of info about it