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jwai
06-13-2022, 02:09 PM
Hello everyone,

One customer called poor printout on colored text, I visited and got a test print it seems lighter.
First I checked drum unit, developing unit, transfer unit, cleaned IDC sensors and PH windows, and performed " gradation adjustment ".
Once the 600 dpi printer halftone pattern has been scanned the machine showed error.

What reason cause this?

( P.S. F/W G00-Y1 )

Gift
06-13-2022, 03:10 PM
How does that sample print look like if you delete the gradation adjustment and just leave it without calibration?

jwai
06-13-2022, 05:16 PM
How does that sample print look like if you delete the gradation adjustment and just leave it without calibration?

same as attached test print.

allan
06-13-2022, 05:28 PM
Toner save?

Any P-codes?
Halftone at 255 saturated?

jwai
06-13-2022, 05:35 PM
[QUOTE=allan;2161916]Toner save? -> no

Any P-codes? -> No P codes
Halftone at 255 saturated? -> Normal

You can see normal black text is ok, if print other color text it will very light.

allan
06-13-2022, 05:46 PM
Does this machine have a IDS shutter? can't remember.
So you need to find the reason the engine can't stabilize.

Looks like gradation failure.

All image process adjustment settings set to default?
Like removable voltage adjustment and Gradation/Dev bias V selection?

jwai
06-13-2022, 06:04 PM
Does this machine have a IDS shutter? can't remember.
So you need to find the reason the engine can't stabilize.

Looks like gradation failure.

All image process adjustment settings set to default?
Like removable voltage adjustment and Gradation/Dev bias V selection?

I performed gradation adjustment, first got stabilization, success,
then printed first time " 600 dpi print " pattern, placed on glass and scanned, after that error message displayed.

allan
06-13-2022, 06:12 PM
I performed gradation adjustment, first got stabilization, success,
then printed first time " 600 dpi print " pattern, placed on glass and scanned, after that error message displayed.


Did you try initialize and stabilize?
Initialize will get rid of current bad data if that is the issue.

Ok so then no input possible. How is scan to PDF quality. CCD ok?

jwai
06-13-2022, 06:20 PM
Did you try initialize and stabilize?
Initialize will get rid of current bad data if that is the issue.

Ok so then no input possible. How is scan to PDF quality. CCD ok?


Initial + stabilize, this function not yet be performed, i consider to try it.

Customer didn't report about scan, only said light printout for non-black text when copy / print.

the test page is bad, but configuration page is ok.

tsbservice
06-13-2022, 06:21 PM
Halftones at 30,100, 200 and 255 please.
Looks like everything under 50% fill is coming white/blank. At that point I would initialize machine and start fresh doing adjustments.

jwai
06-13-2022, 06:24 PM
Halftones at 30,100, 200 and 255 please.
Looks like everything under 50% fill is coming white/blank. At that point I would initialize machine and start fresh doing adjustments.

Thank you, i will try it.

jwai
06-14-2022, 06:17 AM
Thank you all, issue fixed.

tsbservice
06-14-2022, 07:30 AM
Thank you all, issue fixed.
How :confused:

jwai
06-14-2022, 10:03 AM
How :confused:

Followed your procedure and fixed it.

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