Can the bizhub 4020 driver bein used for a Lexmark MX511de?

[Hansoon]

Guys I am servicing a Lexmark MX511de which is the same machine as our BH-4020.
I would like to know which driver is advisable for the MX511de for W10/64. I prefer NOT to use an universal driver.

Though I cannot imagine that drivers are different between Lexmark and KonicaMinolta for basically exactly the same hardware, am I hesitating to use the drivers from KonicaMinota blindly because this Lexmark is in a very critical medical environment where I can not risk any issues.

Any experience?

Hans

[femaster]

Don't really know the answer to your question. Maybe I'm missing something here, but is there some reason you don't just use the proper Lexmark drivers? There are non-universal drivers available for that model.

Drivers: Drivers & downloads (https://support.lexmark.com/en_us/drivers-downloads.html?q=Lexmark%20MX511de)
The Standard (non-universal) drivers can be found on the third page. They are a a few years old, but are still listed as Windows 10 compatible.

[techsxge]

Don't really know the answer to your question. Maybe I'm missing something here, but is there some reason you don't just use the proper Lexmark drivers? There are non-universal drivers available for that model.

Drivers: Drivers & downloads (https://support.lexmark.com/en_us/drivers-downloads.html?q=Lexmark%20MX511de)
The Standard (non-universal) drivers can be found on the third page. They are a a few years old, but are still listed as Windows 10 compatible.


i can only agree with femaster, why bother with other drivers when you can get the official one?

[Hansoon]

Thanks, I have no opportunity to test them first. It's a one shot occasion and since I do not know them I would like to know which one has the best functionality. By KonicaMinolta I know exactly which way to go.

Lexmark offers .exe driver stuff such as "Installation Packages" and "PCL_XL Emulation"
I do not like .exes to install a driver. I want to install by hand myself an inf.
Why? Because I am coming from the hardware side of things having no good IT-Background and manage to do the IT stuff mainly only by learning by doing. KonicaMinolta has for this machine many more drivers and of a much newer date, good old .inf drivers from the kind I know well. PCL6, PS, you name it. At Lexmark I found only those .exe thingies.....

This is an extremely critical customer. No time for testing, it has to work immediately. If it fails, loads of patients coming from very far are standing there around without being helped. Weird situation, but it is as it is. This is the machine with 3 extra cassettes mentioned in previous posts.

I installed the Lexmark MX510 PCL_XL driver on one of my computers, just for giggles, but it looks totally different than those from KonicaMinolta so, I would never be sure what exactly I'm doing. If I had a Lexmark here in my office, it would be easy and I could test everything over and over again until my hands start bleeding, but I have no Lexmark M511de yet, unfortunately.

Hans

[techsxge]

Thanks, I have no opportunity to test them first. It's a one shot occasion and since I do not know them I would like to know which one has the best functionality. By KonicaMinolta I know exactly which way to go.

Lexmark offers .exe driver stuff such as "Installation Packages" and "PCL_XL Emulation"
I do not like .exes to install a driver. I want to install by hand myself an inf.
Why? Because I am coming from the hardware side of things having no good IT-Background and manage to do the IT stuff mainly only by learning by doing. KonicaMinolta has for this machine many more drivers and of a much newer date, good old .inf drivers from the kind I know well. PCL6, PS, you name it. At Lexmark I found only those .exe thingies.....

This is an extremely critical customer. No time for testing, it has to work immediately. If it fails, loads of patients coming from very far are standing there around without being helped. Weird situation, but it is as it is. This is the machine with 3 extra cassettes mentioned in previous posts.

I installed the Lexmark MX510 PCL_XL driver on one of my computers, just for giggles, but it looks totally different than those from KonicaMinolta so, I would never be sure what exactly I'm doing. If I had a Lexmark here in my office, it would be easy and I could test everything over and over again until my hands start bleeding, but I have no Lexmark M511de yet, unfortunately.

Hans

You could go the route and use a KM driver for basically the same System, no gurantee that this works without issues tho.
In my opinion it would be smarter to just hangle through the lexmark setup, i did those 2 or 3 times so far and it is not that hard. Drivers after all are also for Home users use

[Hansoon]

Thanks techsxge. I'm not afraid at all to try around and do experiments. The opposite, this digging around for solutions and testing equipment, drivers whatsoever, is what makes the fun out in the job for me.

BUT......... this is a specialized medical practice where patients are coming from all around the country and even from outside foreign countries. They are relying on their services. If this machine drops out, procedures and treatment cannot be fulfilled. I know that the owner was ill-advised buying this particular one piece of equipment only and we will try to correct this very unsatisfying situation in the near future but for the moment we have to live with it. I still do not know from them which dedicated medical software they are using and therefore also do not know how much that software is depending on certain drivers. I have to be very careful here.

Danke für deine Unterstützung techsxge!

Hans

[emujo2]

If it's that freaking critical, why is this even a question..Let's say you get the machine to print a page using the KM driver, how are you going to tell the driver it has 3 trays? The new KM drivers have security features that will only work when the driver, firmware and machine matches. I just don't get the numerous questions that deal with trying to make non KM items work in KM machines and vice versa. I know all about lack of support and parts ect..E

[techsxge]

Thanks techsxge. I'm not afraid at all to try around and do experiments. The opposite, this digging around for solutions and testing equipment, drivers whatsoever, is what makes the fun out in the job for me.

BUT......... this is a specialized medical practice where patients are coming from all around the country and even from outside foreign countries. They are relying on their services. If this machine drops out, procedures and treatment cannot be fulfilled. I know that the owner was ill-advised buying this particular one piece of equipment only and we will try to correct this very unsatisfying situation in the near future but for the moment we have to live with it. I still do not know from them which dedicated medical software they are using and therefore also do not know how much that software is depending on certain drivers. I have to be very careful here.

Danke für deine Unterstützung techsxge!

Hans
If you have too many issues working with a Lexmark driver, then there are 2 options:
1. You're missing the right training to install a DRIVER
2. You should get someone else who is able to install a Driver.

I've just grabbed a Lexmark from our Storage and tried to install it using the non generic driver. Works like a Charm.
The issue emujo2 (https://www.copytechnet.com/forums/members/emujo2.html) mentioned actually applys here. I cant get the machine working from any tray except Tray 1 when using the proper KM Driver.
So this can definitely be a Problem for you either way.

I offer you my help outside of usual Business Hours in Germany (8:00am - 17:00pm)
Just send me a Mail at info@sxge.tech

[mojorolla]

One thing I have noticed with these re-badged KM Lexmarks is the drivers from KM will often fail to install, claiming "model not supported". Also, the wrong drivers will cause issues, usually locking the machine up requiring a reboot.
But, if you use the add a printer route, they install without issue and give you full control over the device. Example below is from a 4750:


:)

[blackcat4866]

If it's that freaking critical, why is this even a question..Let's say you get the machine to print a page using the KM driver, how are you going to tell the driver it has 3 trays? The new KM drivers have security features that will only work when the driver, firmware and machine matches. I just don't get the numerous questions that deal with trying to make non KM items work in KM machines and vice versa. I know all about lack of support and parts ect..E

You'll find that the secure features like Private Print, Job Accounts, and Private Boxes will not work with the off-branded driver. You're just asking for issues.

Don't risk it. Install the Lexmark drivers. =^..^=

[rrrohan]

most exe installers ive used simple extract the package to a folder then start a wizard.

if you can find where its extracted to (HP always extract C: and creates a folder) you can do the manual install and avoid the bloat them a lot of wizards bring along

[techsxge]

most exe installers ive used simple extract the package to a folder then start a wizard.

if you can find where its extracted to (HP always extract C: and creates a folder) you can do the manual install and avoid the bloat them a lot of wizards bring along
Well the Lexmark driver he wants to use is an exe, you start it, define where everything should go and basically do the same setup you'd do with KM Drivers under the windows contrl panel but in a own window. Even the text is basically the same so i dont even see where there would be any issue. Just enter what you're asked for and you're good

[screwdriverassy]

Most programs for compressing/decompressing files like 7zip sometimes can "open" selfextracting .exes by right-mouse context menu option, letting you to extract all the content or only the files you're interested, omitting the execution of wizard installer part. So you can use the drivers embedded and go for the manual way to add a printer.

[rrrohan]

yeah i dont get why manufacturers make universal drivers they are inferior and i almost always regret using them. i swore to not use them back in 2012 and figured "they cant be as bad as they used to be" so started using them again but nope they still cause problems 90% of the time

[techsxge]

yeah i dont get why manufacturers make universal drivers they are inferior and i almost always regret using them. i swore to not use them back in 2012 and figured "they cant be as bad as they used to be" so started using them again but nope they still cause problems 90% of the time
I guess they do that to increase their own servicing a bit. You almost never have those issues with bigger business brands like KM, Xerox etc. They even tell you to use another driver than the universal one.

[emujo2]

I will agree 100% that using the factory driver installer is great for end users that really have no tech knowledge, but these installers usually have print monitoring, notifications and other bloatware that you would want to avoid on a server and probably on most workstations, but being able to manually add the printer using the .inf file does not make a KM driver work on a non KM printer..(at least not full functionality). E

[techsxge]

I will agree 100% that using the factory driver installer is great for end users that really have no tech knowledge, but these installers usually have print monitoring, notifications and other bloatware that you would want to avoid on a server and probably on most workstations, but being able to manually add the printer using the .inf file does not make a KM driver work on a non KM printer..(at least not full functionality). E


I got it working for the basic print job, but cant get it to work to print from others trays than tray 1. So in that case you can also just use a windows default print driver and have more functionality.

For @Hansoon (https://www.copytechnet.com/forums/members/hansoon.html) :

1. Download 7zip
2. Download the Driver
3. Extract the .exe of the driver with 7zip
4. Open the unpacked .exe and navigate to /unpackeddriverfolder/installationPackage/Drivers/Print/GDI/
5. You should see a .inf file named something like LMAD1P40.inf
6. Thats your Driver, proceed like with any KM driver.
7. Profit

NOTE: This will ONLY install the Printer driver, you can find other drivers under /unpackeddriverfolder/installationPackage/Drivers/

I have now also tested this method, works perfect for basic print functions, not sure about scan2machine etc tho.
Will need extensive testing which i am not able to do rn to make sure that there are no other possible Problems.

[Hansoon]

Well the Lexmark driver he wants to use is an exe, you start it, define where everything should go and basically do the same setup you'd do with KM Drivers under the windows contrl panel but in a own window. Even the text is basically the same so i dont even see where there would be any issue. Just enter what you're asked for and you're good

Yes, but I stated from the beginning that I do NOT like any drivers being installed by .exe, or ANYTHING else than a .inf file and I cannot find Lexmark .inf file drivers for this machine. I also stated that I do not want to use Universal junk drivers and all that automatic Windows driver install stuff. Also WSD I do not like.

I'm very old-fashioned and used since the days of Windows NT and Windows 2000 to install drivers "the hard way" and like to continue that. :cool:

I am not trying to bend a KM driver to work with Lexmark. Opposite, I'm just trying to find a dedicated .inf driver for that Lexmark, why? Because as mentioned here by colleagues, problems are expected with the extra trays and that is exactly what has happened after we had the MX511de in our workshop for mechanical maintenance.

When the MFP returned to the customer, there were suddenly lots of issues with all 5 trays, why again? Cause obviously the company who did the previous set-up and install before us used "any" Universal, Automatic, WSD, .exe, driver install stuff or let "Windows choose the proper driver" rubbish.

Their previous IT-provider will be kicked out and my company wants to take responsibility now and therefore I want to be maximum prepared. Thanks guys.

Hans

[allan]

Yes, but I stated from the beginning that I do NOT like any drivers being installed by .exe, or ANYTHING else than a .inf file and I cannot find Lexmark .inf file drivers for this machine. I also stated that I do not want to use Universal junk drivers and all that automatic Windows driver install stuff. Also WSD I do not like.

I'm very old-fashioned and used since the days of Windows NT and Windows 2000 to install drivers "the hard way" and like to continue that. :cool:

I am not trying to bend a KM driver to work with Lexmark. Opposite, I'm just trying to find a dedicated .inf driver for that Lexmark, why? Because as mentioned here by colleagues, problems are expected with the extra trays and that is exactly what has happened after we had the MX511de in our workshop for mechanical maintenance.

When the MFP returned to the customer, there were suddenly lots of issues with all 5 trays, why again? Cause obviously the company who did the previous set-up and install before us used "any" Universal, Automatic, WSD, .exe, driver install stuff or let "Windows choose the proper driver" rubbish.

Their previous IT-provider will be kicked out and my company wants to take responsibility now and therefore I want to be maximum prepared. Thanks guys.

Hans

Hi Hans. Please check if this installs. Or anyone willing. If it does I have learned something useful. Should be a working minidriver. It works on my PC but i also got it from the same PC. The MX511de falls under the MX510 series so if you install the MX511de driver its states MX510 series. Its been around forever.

Ignore the 302 moved message. Copy the entire MX510 folder to the target PC.

302 Moved (https://drive.google.com/drive/folders/1LZevORPnlydnpjAjYZZmxjdK_KM0eA1s?usp=sharing)

[Hansoon]

Thanks Allan for your help.
Unfortunately am I not able to test because the machine is in use almost 18 hours per day. Besides the usual doctor's stuff, are there coming lab results per fax [sic!] all evening long. The only possibility would be Sundays, but then security has to open for me the building.

I need right away a proper driver, hence my desire to have a .inf, so it will take maximum 10 minutes to install the driver and configure and test the cassettes. There will be no fall back to the old driver situation in case I do not have the right driver.

All very complicated and in urgent need for correction of the situation. I have to sit together with the owner and discuss matters.

Hans

[techsxge]

Hi Hans. Please check if this installs. Or anyone willing. If it does I have learned something useful. Should be a working minidriver. It works on my PC but i also got it from the same PC. The MX511de falls under the MX510 series so if you install the MX511de driver its states MX510 series. Its been around forever.

Ignore the 302 moved message. Copy the entire MX510 folder to the target PC.

302 Moved (https://drive.google.com/drive/folders/1LZevORPnlydnpjAjYZZmxjdK_KM0eA1s?usp=sharing)

Ofcourse this one's work, no need to test it any further. The .exe you download from Lexmark contains multiple drivers. You have extracted the .exe and got the driver files. have you followed my tutorial in the thread?
The only issue with your "driver pack" now is that you'll ONLY have the printer driver. You'll most likely need a network driver too. Before deploying this in the field like Hansoon is about to do, it would need to go under heavy testing if there is anything missing that he might need.
But basic print functions should work just fine

[allan]

Ofcourse this one's work, no need to test it any further. The .exe you download from Lexmark contains multiple drivers. You have extracted the .exe and got the driver files. have you followed my tutorial in the thread?
The only issue with your "driver pack" now is that you'll ONLY have the printer driver. You'll most likely need a network driver too. Before deploying this in the field like Hansoon is about to do, it would need to go under heavy testing if there is anything missing that he might need.
But basic print functions should work just fine

Nope sorry missed your tutorial. Well now I know.

[techsxge]

Ok i think this will be my last message in this Thread:


Hans, i've provided you with some Information on how the installation could possibly work.
emujo2, mojorolla, blackcat are also right with good Information, after some testing i was able to confirm that there are many issues when using a KM driver with a lexmark MX511

The tipp of rrrohan and screwdriverassy was worth gold, you can actually unpack the .exe driver package like i described later, i did not thought of that with drivers actually this will deffo. save me some time in my own work

The part i do not understand yet is why cant you eventually rollback to the old driver? I usually only delete the old driver when the new one is up and running fine. Should be no Problem unless you're touching windows maximum of 2048 printer drivers there which i dont think so tbh.


If you are actually doing it Sundays and need a little help feel free to message me (Make sure to message me a day before or something otherwise i might not read my emails) and i'll be happy to help you with any printer / network related work (Speaking German or English)

[techsxge]

Nope sorry missed your tutorial. Well now I know.
I've actually got the idea from other users in this thread today. As i said it needs much testing before i'd personally deploy it on a customer with the size of what Hansoon describes

[allan]

Thanks Allan for your help.
Unfortunately am I not able to test because the machine is in use almost 18 hours per day. Besides the usual doctor's stuff, are there coming lab results per fax [sic!] all evening long. The only possibility would be Sundays, but then security has to open for me the building.

I need right away a proper driver, hence my desire to have a .inf, so it will take maximum 10 minutes to install the driver and configure and test the cassettes. There will be no fall back to the old driver situation in case I do not have the right driver.

All very complicated and in urgent need for correction of the situation. I have to sit together with the owner and discuss matters.

Hans

Hans.

Ok what I have shared with you is the .inf and supporting files. Its like a minidriver. Its what i believe you are after. A folder with the .inf file in it...
What i wanted to know if it will install on your PC win 7 64 or higher.

Like techsxge I followed a similar path. All the files needed gets copied to windows/system32/DriverStore/FileRepository/ The you can use that to install it without the .exe
Print Management -> All Printers will show you where its stored if you ever delete the printer and need to reinstall it.

Nice to know if you know an existing PC has it installed you can get it from there if its not easy to find it online.

Unfortunatly that is as close as you will get.

302 Moved (https://drive.google.com/drive/folders/1LZevORPnlydnpjAjYZZmxjdK_KM0eA1s?usp=sharing)

[allan]

If its that critical your customer needs Follow Me Printing. Ysoft...

[techsxge]

Hans.

Ok what I have shared with you is the .inf and supporting files. Its like a minidriver. Its what i believe you are after. A folder with the .inf file in it...
What i wanted to know if it will install on your PC win 7 64 or higher.

Like techsxge I followed a similar path. All the files needed gets copied to windows/system32/DriverStore/FileRepository/ The you can use that to install it without the .exe
Print Management -> All Printers will show you where its stored if you ever delete the printer and need to reinstall it.

Nice to know if you know an existing PC has it installed you can get it from there if its not easy to find it online.

Unfortunatly that is as close as you will get.

302 Moved (https://drive.google.com/drive/folders/1LZevORPnlydnpjAjYZZmxjdK_KM0eA1s?usp=sharing)

True, but if he feels more comfortable he can also use the control panel like (i guess) he always used to with KM Drivers. Both way work ofc

[allan]

True, but if he feels more comfortable he can also use the control panel like (i guess) he always used to with KM Drivers. Both way work ofc

Personally I hate installers. With scanning its always been FTP or email for me. Except brother printers I like the scanning software.

[techsxge]

Personally I hate installers. With scanning its always been FTP or email for me. Except brother printers I like the scanning software.
As i said, personal preference.

[allan]

Ok here is the last option I can think of. Use PS and the PPD. It comes with the config files so it installs normal from the control panel and supports all the trays and duplex and all the other features for this model. There also seems to be a network TWAIN scan driver that is 15Mb's available.
A full 313Kb's.

302 Moved



(https://drive.google.com/drive/folders/1YVA6QTebv9uM9VKnkkKkUKCyJiPGwdVk?usp=sharing)

[tsbservice]

If its that critical your customer needs Follow Me Printing. Ysoft...

With biz/lex 4020...nah. If I should be concerned that much then no 4-5 generations old machine at the customer no matter what.

[techsxge]

Ok here is the last option I can think of. Use PS and the PPD. It comes with the config files so it installs normal from the control panel and supports all the trays and duplex and all the other features for this model. There also seems to be a network TWAIN scan driver that is 15Mb's available.
A full 313Kb's.

302 Moved



(https://drive.google.com/drive/folders/1YVA6QTebv9uM9VKnkkKkUKCyJiPGwdVk?usp=sharing)


Ok this was getting annoying for me so i just decided to compile all the drivers into one setup. Scan, Fax, Network, Print.
print_lex510_comp.zip - AnonFiles (https://anonfiles.com/95Se45t6y2/print_lex510_comp_zip)

[techsxge]

With biz/lex 4020...nah. If I should be concerned that much then no 4-5 generations old machine at the customer no matter what.
I'd not even place any machine like that there unless there are requirements that the machine has to fit under the table or something. If i have basically no restrictions there would be atleast a c360i there when im listening to what hans reported about the customers use of the machine.

[Hansoon]

If i have basically no restrictions there would be atleast a c360i there when im listening to what hans reported about the customers use of the machine.

Similar is my plan. Since we do mainly in pre-owned equipment, it will be a BH-C-368 :cool:
For the moment I decided to get from my wholesaler a cheap Lex MC511de to test first all advised procedures here in my workshop before I go to the customer. Then I am sure and will feel confident that at the customer's place it will work as desired.

I thank all of you guy's so much for the very interesting input here and the exceptional help in this matter.

Hans

[techsxge]

Similar is my plan. Since we do mainly in pre-owned equipment, it will be a BH-C-368 :cool:
For the moment I decided to get from my wholesaler a cheap Lex MC511de to test first all advised procedures here in my workshop before I go to the customer. Then I am sure and will feel confident that at the customer's place it will work as desired.

I thank all of you guy's so much for the very interesting input here and the exceptional help in this matter.

Hans

Ok i dont understand this i think. I got that you do mainly pre-owned systems, but if you have such a crucial important customer " this is a specialized medical practice where patients are coming from all around the country and even from outside foreign countries. They are relying on their services. If this machine drops out, procedures and treatment cannot be fulfilled", i personally would not and do not play any funny games with used machines there. I'd put a brand new, up to date machine there.

[Hansoon]

Ok i dont understand this i think. I got that you do mainly pre-owned systems, but if you have such a crucial important customer " this is a specialized medical practice where patients are coming from all around the country and even from outside foreign countries. They are relying on their services. If this machine drops out, procedures and treatment cannot be fulfilled", i personally would not and do not play any funny games with used machines there. I'd put a brand new, up to date machine there.

I got what you mean, but my experience over the many years is that pre-owned equipment with up to maximum 100k on the clock is much, much more reliable than brand new, latest&greatest, out of the box, fresh from China, machines. Those used machines are in our workshop being dismantled, cleaned, getting new ORIGINAL KonicaMinolta pickup rollers. Critical consumable parts and color units when they are over 50% of their life as well. K-drums are being replaced almost all the time, K-dev units also when over 50%, same applies for fuser units and TB's. Almost all of our equipment are rentals or put out under maintenance contract.

Hans

[techsxge]

I got what you mean, but my experience over the many years is that pre-owned equipment with up to maximum 100k on the clock is much, much more reliable than brand new, latest&greatest, out of the box, fresh from China, machines. Those used machines are in our workshop being dismantled, cleaned, getting new ORIGINAL KonicaMinolta pickup rollers. Critical consumable parts and color units when they are over 50% of their life as well. K-drums are being replaced almost all the time, K-dev units also when over 50%, same applies for fuser units and TB's. Almost all of our equipment are rentals or put out under maintenance contract.

Hans

So there is no newer equipment available for you other than a c368? Well, i guess its better than some lexmark but its your choice what you want to place there. Have a good amount of c360i out there already and so far no issues even with heavy user (except for user errors ofc.)

When we resell a used machine, we always replace all units that are over 90% of their estimated lifetime and use the "old" units for repairs in some small offices


Happy that we're able to help you here tho.

[rrrohan]

on konica i use the driver packaging utility after i do one manual install and tell them to run that. thats the best of both world. unattended install with pre filled admin credentials typed in and its the "real" driver