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albemero
07-28-2022, 07:50 PM
Hi Folks
We sold a new C3320i + FK-517.
the customer want to send fax and she want the tx report with the first page printed on the tx report.
I ve set it in Service Mode but the tx report is not printed always with the first seite on it.
The Firmware is KJ and SW 25 is set to 30Hex.
I hope all I ve write is understandable.
Thak you for your time

JasonSBE
07-28-2022, 11:41 PM
Assuming you have the Fax Kit installed correctly, the default setting will be to only print a tx report if the fax fails to go through. You need to go to the administrator menu and in the fax section you should have a setting to turn the report on for every fax.

Firmaware
07-29-2022, 04:26 AM
The tx report is printed every time. The tx ve always success. One time is the tx report printed with the first seite, other times without.

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Synthohol
07-29-2022, 12:35 PM
in service mode, fax, list output select "with image"

Firmaware
08-01-2022, 03:50 PM
The customer hat tipped simply the telephone icon in the upper parts of display. Thanks all

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