View Full Version : Error Code bizhub C3350i jam 11-01
brantekcc
08-19-2022, 11:53 AM
Good day all
we have bizhub C3350 new machine that is giving us jam code 11-01 intermittend fault , it is a new machine and is giving this issue , any solutions would be highly appreciated
Tiagocang
08-19-2022, 12:45 PM
54397
never tested this but should work
brantekcc
08-19-2022, 01:07 PM
54397
never tested this but should work
thank you i will take a look i am going to the client on monday morning
cyta123
08-19-2022, 10:29 PM
Recently I replaced clutch A7AHM20501
femaster
08-20-2022, 04:49 PM
54397
never tested this but should work
There is a newer "fix" for this that had a bulletin released in the US last month. It will probably be quite some time before the parts are available however. I placed an order for the updated parts the day after the bulletin was released, and they are still listed as NO ETA AVAILABLE.
54410
tsbservice
08-20-2022, 11:39 PM
There is a newer "fix" for this that had a bulletin released in the US last month. It will probably be quite some time before the parts are available however. I placed an order for the updated parts the day after the bulletin was released, and they are still listed as NO ETA AVAILABLE.
54410
Brilliant engineering KM 0.5mm you must be proud of improvement :rolleyes:
As Albonline said i series = no real testing before market launch. Luckily still A3 models inherited solid base from previous generations.
kingarthur
08-22-2022, 12:46 PM
Every one that I have had, I've replaced the DFPV assy for the one in the mono version
avecosat
08-23-2022, 06:59 AM
I had to change the Conveyance / Paper feed assy in one C3300i .I tried everything and in the end I had to change the whole unit.
tsbservice
08-23-2022, 07:35 AM
Every one that I have had, I've replaced the DFPV assy for the one in the mono version
Silly question I know...but what is part number for this "DFPV assy"?
brantekcc
08-23-2022, 11:59 AM
54397
never tested this but should work
the jam occurs just after the registration rolleres and fingers about 20mm past , so its not trail edge related as trail edge is still in the tray :confused::rolleyes:
brantekcc
08-23-2022, 11:59 AM
Recently I replaced clutch A7AHM20501
the machine only has 720 prints/copies on ?
cyta123
08-23-2022, 05:12 PM
the machine only has 720 prints/copies on ?
The machine was 10k. But other 2 machines were only about 1k, I replaced only stopper roller A00J563600 - jams disapeared.
I know, it is weird like the machines are.
copier addict
08-23-2022, 07:09 PM
I have had this jamming issue with two different C3350i machines. The first one I replaced the conveyance unit (AAJRR71411). The second one I removed the conveyance unit and cleaned the clutches with alcohol. Both procedures solved the jamming.
kingarthur
08-24-2022, 12:31 PM
Silly question I know...but what is part number for this "DFPV assy"?
sadly, it's not one part, you have to order 6 parts to make up the one unit - and the parts arrived anything between a couple of days, and a couple of months....
you need
Shaft ACT9626300
Torque Limiter A0ED563900
Roller A11U560000
Holder ACT9626101
Compression Coil Spring ACT9626201
C-Clip V218030086
Every machine i've fitted it to, has stopped misfeeding
tsbservice
08-24-2022, 06:35 PM
sadly, it's not one part, you have to order 6 parts to make up the one unit - and the parts arrived anything between a couple of days, and a couple of months....
you need
Shaft ACT9626300
Torque Limiter A0ED563900
Roller A11U560000
Holder ACT9626101
Compression Coil Spring ACT9626201
C-Clip V218030086
Every machine i've fitted it to, has stopped misfeeding
Noted. Thank you kindly.
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