BH-C-284e, "An Internal Error Has Occurred"

[Hansoon]

From time to time BH-C-284e is showing at start up "An Internal Error Has Occurred.........blablabla"
Machine reboots from itself, then everything seems OK.

Should I worry?

Hans

[techsxge]

Maybe replace HDD. Seems like it slowly dies.
Could also be a part like fusing unit with bad connection. Had this Error Message on two occasions

[Gift]

Does it show up for no reason or only if somebody initiates a print job? Any errors logged in service mode?

HDD is possible or "crap data" from the network (can happen if someone uses generic drivers, wsd port...).

[allan]

Check the error code logged. How often? You can set it not to restart automatically to catch it in the act.

[tsbservice]

Looks like bad TCR values check it in state confirmation. Probably white bushings on affected colour need replacement. Easy job 👍 You can always consult with MML list for past codes, errors etc. Remember MML and halftones are tech's best weapons within service mode :)

[JasonSBE]

This could be a great many things. You're going to need to get into service mode and check the code history before it can be properly diagnosed.