Konica Minolta C654e freezing display

[mearmi]

Konica Minolta c654e

after turning on it stays on 4 Fins/bars. When turn on pressing reset button, it shows black dot but nothing happens. Replaced HDD. Updated the firmware. It went through but doesn’t move on. Still same condition. Kindly advise

thanks

[Markks]

Possible SSD board

[mearmi]

Possible SSD board

Replaced it

same condition Thanks

[copyman]

So machine will go to the firmware screen when turning on with USB in service port? It will update the firmware correctly with no issues? Have you tried the reset firmware A145FW

[tsbservice]

So machine will go to the firmware screen when turning on with USB in service port? It will update the firmware correctly with no issues? Have you tried the reset firmware A145FW
+1

[mearmi]

So machine will go to the firmware screen when turning on with USB in service port? It will update the firmware correctly with no issues? Have you tried the reset firmware A145FW

No I didn’t

will try. Thanks a lot

[tulintron]

Turn on by pressing Power on the panel

[and]

If help.

BOOT UP Issue
Note: Not applicable for MFPs with sliding keypads (Cxx4).
Power OFF the main switch, wait 10 Seconds and then power the MFP back ON while holding down the op
-panel’s Power Button. Wait for a “beep”, and then release the Power Button to enter [Self Diagnostic mode]. Press the Start button when it turns blue. Look for any NG results.
When the machine is stuck at any pillar during boot
-up, always remove all accessories from the main body (DF, Finisher and any optional paper trays)

1. Understanding the “phases or timing of the boot process” can help us understand where faults may
be.
● Specific boot-up processes take place at each pillar
○ First Pillar:
Machine starts boot cycle and verifies the firmware file.
○ Second Pillar:
Machine memory Check (Standard onboard memory, DIMM, ASIC777, ASIC30 EFI, ASIC777 DS board) Scanner moves and initializes, energizes scan lights (e and 4 series)
○ Third Pillar
Accesses SSD board
○ Fifth pillar
Total boot process initializes

2. Many faults are attributed to the MFPB, however, many times the MFPB doesn’t need to be replaced.
MFP board replacement o Before replacing an MFPB, perform the following:
- Reseat All connectors
- Check DCPU for all 24v,12v and 5v outputs
- Reload/update firmware
- Always reference and follow the installation instructions that accompany new firmware.