SAR
12-05-2022, 08:38 PM
Have worked on a bunch of these finishers and know most of the usual suspect problems with them, but have an issue I haven't seen before.
Copies run into the exit area of the finisher fine with no issues and are then jogged by the side guides. After that the copies just sit there and the eject belts never come on (there is a slight noise like they are trying to energize) to eject the copies out of the finisher and then a jam message comes up a short time later (J-7221).
I have gone into service mode finisher components test and run the exit belts and they work fine, so they are not stuck or binding.
The bundle eject and pre-eject motors look fine and all sensors have been cleaned.
The side alignment guides are new and updated.
Any ideas would be much appreciated!
Copies run into the exit area of the finisher fine with no issues and are then jogged by the side guides. After that the copies just sit there and the eject belts never come on (there is a slight noise like they are trying to energize) to eject the copies out of the finisher and then a jam message comes up a short time later (J-7221).
I have gone into service mode finisher components test and run the exit belts and they work fine, so they are not stuck or binding.
The bundle eject and pre-eject motors look fine and all sensors have been cleaned.
The side alignment guides are new and updated.
Any ideas would be much appreciated!