C227 prints rainbow

[Knk]

Hi!

My C227, instead of what was sent to print, gives out a "rainbow". An example of a sent document is in picture 001:



55903

And the result is in picture 002:
55904

Can you suggest what's wrong?

Thanks in advance.

[emujo2]

We're gonna need another Timmy...

[L0rdC]

Hi!

My C227, instead of what was sent to print, gives out a "rainbow". An example of a sent document is in picture 001:



55903

And the result is in picture 002:
55904

Can you suggest what's wrong?

Thanks in advance.


I would bet by laser or HV board

[femaster]

Very few details to go on here, but you definitely have an issue with cyan. It's hard to say because it looks like there are multiple issues here. I'd start by taking a look at the transfer belt and then the cyan image unit. It's a good possibility that something in the T-Belt is broken, like the roller mount in the transfer belt above the cyan drum.