c300i spool behaviour mac os

[Gift]

Hi there,

a customer of mine reported some kind of "issue" when printing.

Usually he prints several jobs with many pages out of indesign to the printer and he swears that the C308 did receive multiple jobs in a row no matter if the first one has been finished or not
so basicly the spooler / queue was sorted out by the printer and he was able to disconnect his macbook and went out of his office while the printer was running the jobs.

Now with the C300i jobs are handled one at a time the queue is lined up inside the MAC so he can't shut it down anyore and he has to wait until the last job starts printing.
It's like using a GDI printer

Anyone have an idea if a.) the C308 related behaviour is true and in case it is if there's some setting to check in order to let the C300i spool more than just one job at a time.

Thanks for any hints.

[Gift]

Re: c300i spool behaviour mac os

Update:

Collegue of mine wansn't able to reproduce the complained behaviour with his Mac in our demo room.

Printing via proper driver and IPP or Airprint queued up the jobs in the printer as expected by the customer,
even if previous jobs aren't finished with their paper output. Once everything was spooled to the printer
we were able to shut down the Mac and watch the printer working the jobs.

We got back with our findings including a video and asked the customer to check this against
hist setup. He replied with a short message the has no time to deal with it and we must replace or fix our MFP.

My first thought was "fuck off dude" but I gently suggested to have my IT guy can have a look on site but that
this requires some sort of coorperation and time on his end, too.

Haven't heard back from him since.....