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08-01-2023, 09:50 AM
Printer Model: INEO 258+

The problem we are encountering is that the printer suddenly fails to boot up properly and remains stuck on the software loading screen indefinitely. Despite several attempts to restart the printer, it consistently gets stuck at this stage, rendering it unusable for our daily printing tasks.

We have already tried the following troubleshooting steps with no success:

1.Power cycling the printer multiple times.
2.Checking and reconnecting all cables and connections.
3.Performing a factory reset as per the user manual guidelines.

Your expertise and timely support will be greatly appreciated. Ty


08-01-2023, 09:59 AM
Does it boot with HDD disconnected?

Otherwise check this document - guess it might be an eMMC issue:



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