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cla65
10-07-2023, 08:36 AM
Hi everyone, I have a problem with a bizhub c3350, the touch display does not respond to typing on the left side. Does anyone know a procedure for calibrating the touch display?

copyman
10-07-2023, 01:44 PM
If you would use this forum search option this is one solution that came up:

Re: KMBH 3350 Screen calibrate


could be hdd issue. also redo network(reset) this might help too
1. Turn machine OFF then turn it back ON while holding the Sub-Power button down until you see CE Password screen display.
2. Press the following keys with the CE password input screen being displayed in the following order:
Stop > Register Key 1 > Stop >Register Key 1 > Register Key 1 > Stop > Start
Registration_Keys.png. (https://www.copytechnet.com/forums/redirect-to/?redirect=http%3A%2F%2Fcscsupportftp.mykonicaminol ta.com%2Fmedia%2FRegistration_Keys.png).
3. When the Calibration Screen appears wait for 30 seconds then turn main power switch OFF
Calibration_Screen.png. (https://www.copytechnet.com/forums/redirect-to/?redirect=http%3A%2F%2Fcscsupportftp.mykonicaminol ta.com%2Fmedia%2FCalibration_Screen.png).
Note:
1. Don not touch touch the screen during calibration.
2. If the calibration screen does not appear, install the latest FW from page scope as it is described in the next stepTo update firmware from Page Scope: On BH [4050/4750 or C3350/C3850/C3850FS]
1. Type MFP IP address on the web browser search bar.
2. Log in as an Administrator. Login_Admin_Pagescope.png. (https://www.copytechnet.com/forums/redirect-to/?redirect=http%3A%2F%2Fcscsupportftp.mykonicaminol ta.com%2Fmedia%2FLogin_Admin_Pagescope.png).
3. Enter the default password 12345678. Default_Admin_Password.png. (https://www.copytechnet.com/forums/redirect-to/?redirect=http%3A%2F%2Fcscsupportftp.mykonicaminol ta.com%2Fmedia%2FDefault_Admin_Password.png).
4. Click on Print tab. Print_Tab.png. (https://www.copytechnet.com/forums/redirect-to/?redirect=http%3A%2F%2Fcscsupportftp.mykonicaminol ta.com%2Fmedia%2FPrint_Tab.png)
5. On the bottom of the left pan pane click on Direct Print.
6. Next to File click on Choose File and browse for the firmware xxxx.exe file then click open. Direct_Print_Choose_File.png. (https://www.copytechnet.com/forums/redirect-to/?redirect=http%3A%2F%2Fcscsupportftp.mykonicaminol ta.com%2Fmedia%2FDirect_Print_Choose_File.png).
7. After the file name appears next to Choose File click Send. Send_File.png. (https://www.copytechnet.com/forums/redirect-to/?redirect=http%3A%2F%2Fcscsupportftp.mykonicaminol ta.com%2Fmedia%2FSend_File.png).
8. On MFP display panel you should see the process of the firmware upgrade started

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