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joneze
02-26-2009, 10:15 AM
Hi all,

got a problem with a 163 has a intemitant problem. When they sometimes print half the page will be what they are printing and the other half will be what i can only descirbe as white noise or a big barcode. Also sometime it will print half of the page they are printing and the other half will contain info of something they had printed previously in the day.

I have upgraded firmware changed printboad / cable.....etc

Anyone had anything like this?

Regards
Mark

Setright
02-26-2009, 10:59 AM
I have seen defective laser scanner systems do this on Kyocera machines, so check the cables and consider replacing the "printhead".

Defective PRCB Printer Control Board (or maybe Overall Control Board (OACB)) in the black/white series (sorry, I am Océ man, so don't know exactly what a Bixhub 163 is) can also create this exact error.

On Océ MP1045 I have seen this exactly this error and it was fixed by replacing the PRCB.

kiwitechnician
02-26-2009, 09:07 PM
What about copying ? Is that fine ? I mean, tried to eliminate whether is hardware issue or software issue.

Have you tried to print from another PC ?

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