Taminol
03-11-2009, 07:30 PM
Hi guys,
I visited a Biz500 today with a repoted problem of "the machine switches to the headed paper cassette when the LCT runs out"
I check the User setting, it was set to Restrict. I checked the FW level, it's at 31, I confirmed that it was happening to more than one user, it was.
Hmmm.....
However, I couldn't get the fault to occur while I was there. I got various ops to send multi page print jobs to the LCT (loaded with just 3 sheets to see if it would switch). It didn't switch tray, it worked fine, just said Add Paper
I reloaded FW31 just for the hell of it. Now we just wait.....
Anyone got any thoughts on this ?
Thanks
I visited a Biz500 today with a repoted problem of "the machine switches to the headed paper cassette when the LCT runs out"
I check the User setting, it was set to Restrict. I checked the FW level, it's at 31, I confirmed that it was happening to more than one user, it was.
Hmmm.....
However, I couldn't get the fault to occur while I was there. I got various ops to send multi page print jobs to the LCT (loaded with just 3 sheets to see if it would switch). It didn't switch tray, it worked fine, just said Add Paper
I reloaded FW31 just for the hell of it. Now we just wait.....
Anyone got any thoughts on this ?
Thanks