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OutlawTorn
04-21-2009, 02:16 PM
Hi all, I am having trouble with a C350 - it refuses to recognise the original I put on the glass! I have initialised the machine and cleared the memory but it still wont pick up the original size on the glass. Im tearing my hair out, help!

mrwho
04-21-2009, 02:21 PM
It's been some time since I last serviced one of those, but if I'm not mistaken there's an adjustment in service mode that you do with the platen cover/adf open.

Search for something like "Original detect adjustment" or the like.

EDIT: Forget what I said above.

The exact location is Tech Rep Mode > Machine Adjust > Org. Detect Sensor

Procedure:

1. Place a blank sheet of A3 or 11 × 17 paper on the Original Glass and lower the Original Cover.
2. Call the Tech. Rep. Mode to the screen.
3. Touch these keys in this order: “Machine Adjust” → “Org. Detect Sensor.”
4. Press the Start key.

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