BIZHUB 421

[francois]

i have a b 421 with a sc code 6001, i replaced the ccd unit and nou it is giving me c-d 203 it does not help to reset the code an if i put the old ccd unit back into the m/c it have the same problem

[buster68]

The ribbon cable from the CCD to the OACB is pinched to ground with new style plate that covers the cable. Have had this on every one of our 501/421 units in the past month...about 30 units. Remove the plate, insulate your cable with some tape and replace the plate, but don't tighten the screws.