how to duplex print on a C250

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  • konikilla
    Technician
    • Nov 2008
    • 43
    #1

    how to duplex print on a C250

    Does anyone know how to duplex print on a C250 colour machine on a MAC OS. 10.5 We can print normally but when the customer tries to duplex the settings are greyed out and we have added duplex through the system preferences.
    Tags: c250, duplex, greyed out, print
    • TheOwl
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1732
      #2
      Make sure that your customer isn't selecting a thick type stock as these machines won't duplex thick stock.
      Please don't ask me for firmware or service manuals as refusal often offends.

        Comment

        • nmfaxman
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1702
          #3
          Mac is a pain to setup for options.
          I had a hard time doing it because I don't do MAC a lot.
          Search my username and MAC on this site.
          Someone gave me the answer on a Ricoh box.
          A print driver is a print driver.
          You have to tell the computer what the MFP is capable of.
          Why do they call it common sense?

          If it were common, wouldn't everyone have it?

            Comment

            • B0265
              Senior Tech

              500+ Posts
              • Jan 2007
              • 718
              #4
              You must select Duplex under "Finishing".

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