KM3060 error code not in service manual!!!!

[pete!]

KM3060 gave error code 9400

does anyone know what is it ....

I cheched the service manual and it not even there

we reboot the copier couple of time ..and now gone...

if anyone know....before it does come back...

lmk asap!!

[cboucher]

When I get unpublished codes on Kyocera machines the first thing I do is update firmware to latest level. If it already is at the latest level, I'll flash it again, just in case it got corrupted.

Good luck...

[Craigdumass]

Not sure what it is a good rule of thumb to remember on most Kyocera Boxes

Codes that start with 0 are usually logic
1's are usually lift motors
2s are drive problems
3s are scanner
4s are laser
5s are main charge
6s are fuser
7s are toner and Developer
8s are sorter related
9s are Document feeders

Not always true but that is the way I remember them in my head.

[blackcat4866]

If you're sure about the C9400, I'd have to agree with Craigdumass. The simple thing to do is power off, unplug the document processor, then power up. My bet is that your code will be gone.

Most of the DP codes are communication related, so if your code disappears, I'd look at the firmware first, then the pigtail from the DP to the machine, the DP controller, and the main PWB (in that order). =^..^=